Digitas North America · 22 hours ago
Associate Director, Experience Design
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$118K/yr - $153K/yr
6+ years expDigitas North America is the Networked Experience Agency focused on creating magnetic experiences for brands. The Associate Director of Experience Design will build and scale a cohesive design system for AI-powered solutions, ensuring consistency and usability across internal tools and platforms.
Marketing & Advertising
Responsibilities
Build and evolve the AI design system
Define system-level patterns for AI interactions, states, and behaviors
Create reusable components and standards that support multiple tools and audiences
Ensure consistency across internal and client-facing AI products
Establish governance for how AI capabilities are designed, extended, and maintained
Design shared interaction models for generative, assistive, and automated capabilities
Ensure AI features integrate cleanly into existing workflows and tools
Design human-in-the-loop patterns as system defaults, not exceptions
Account for scale, permissions, and role-based usage
Bake ethical safeguards, transparency, and explainability into system patterns
Design guardrails that reduce bias, misuse, and over-automation across tools
Ensure accessibility standards are built into components, flows, and defaults
Reduce cognitive load and improve comprehension across AI-enabled experiences
Work closely with product and dev
Align system decisions with technical constraints and business goals
Communicate system intent and usage clearly to internal teams and clients
Champion system consistency over one-off solutions
Qualification
Required
6-8+ years as an experience designer (hybrid UX/UI) with product experience and with ownership of platforms or design systems
Experience designing complex, multi-surface, or enterprise products
Proven ability to create systems that scale across teams and use cases
Experience designing AI-powered tools or capabilities
Comfort treating AI as an extensible system capability, not a feature
Strong understanding of human-in-the-loop and probabilistic behaviors
Practical experience embedding ethical considerations into product design
Working knowledge of accessibility standards and inclusive design
Ability to translate ethics and accessibility into reusable system patterns
Strong product judgment in ambiguous, fast-moving environments
Clear communicator who can influence cross-functional partners
Comfortable balancing long-term system health with near-term delivery
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Digitas North America
Digitas North America is the Connected Marketing Agency that provides digital media, and creative development.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Megan Jones
Chief Media Officer
Recent News
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