Beech Acres Parenting Center · 15 hours ago
Electronic Health Records Support Specialist (IT Data Support) ($59,000 to $75,000 + Bonus Potential
Cincinnati, OH
Full-time
Hybrid
Mid Level
$59K/yr - $75K/yrBeech Acres Parenting Center has been serving the community for 175 years, providing a wide range of services including foster care and behavioral health support. They are seeking an Electronic Health Records Support Specialist responsible for managing EHR systems, providing helpdesk support, and ensuring compliance with regulatory requirements.
Child CareElder CareHealth CareNon ProfitParentingRehabilitation
Responsibilities
Maintains applications that are utilized by direct service staff with a specific focus on the EHR & telehealth systems
Provides helpdesk support for applications and hardware connected to these applications such as signature pads, mobile devices and others as needed
Monitor system updates and market trends to provide recommendations that align with our business needs and compliance standards
Organize, implement, configure, and test changes associated with direct service systems
Manages project roadmap and priorities with input from stakeholders
Identifies needs and concerns of others, determines potential solutions, and resolves or redirects appropriately
Conducts training for staff and trainers on new and existing BAPC software systems, utilizing diverse methods and learning styles to ensure comprehensive understanding
Builds strong partnerships with key vendors, assesses alternative solutions, and negotiates purchase agreements for approval
Manages EHR security and permissions
Establishes production and quality control standards and develops policies and procedures to comply with these standards
Ensures confidentiality and reliability of agency data, proprietary information, and intellectual property
Aids in adherence to HIPAA and regulatory requirements
Recommend business continuity and disaster recovery planning strategies
Documents, reviews and maintains procedures and documentation
Participates in short-term and long-range planning for the agency's technology needs
Applies knowledge of LEAN and project management skills
Qualification
Required
Bachelor's degree in technology or a related field, or an equivalent EHR Certification
Proficiency with Windows 10+, Microsoft Office 365 Suite, and Electronic Health Record systems
Proven experience in software application support and maintenance or an equivalent role
Expertise in report building and data analysis
Experience working in a healthcare environment and with healthcare software systems
Preferred
Understanding of Ohio Medicaid Behavioral Health rules
Experience with Telehealth systems (e.g., Doxy), SQL Server, and Visio
Demonstrated project management experience
Experience with NextGen Healthcare EHR system
Experience with software development or programming script writing
Benefits
Generous compensation within the non-profit sector along with bonus opportunities for all team members.
Benefits effective 1st day of hire which includes health care, dental and vision.
Best in market paid time off benefits. Eligible to receive up to 42 days your first year.
Life insurances and disability packages
401K match
Tuition + Licensure reimbursement
Cell phone + Mileage reimbursement
Awards and recognition programs
Professional Development
Clinical and Training supervision and in-house training to achieve CEU's
Workplace Flexibility
Employee Resource Groups
And much more
Company
Beech Acres Parenting Center
Beech Acres Parenting Center has served Greater Cincinnati children and families for more than 160 years.
Founded in 1849
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.1MKey Investors
Millstone Fund
2024-12-25Grant· $1.1M
Leadership Team
Brittany Speed, CPA
Chief Operating Officer & Chief Financial Officer
Janice Weiss
Director Marketing & Strategic Partnerships
Recent News
2025-08-29
Company data provided by crunchbase