7sg, Inc. · 13 hours ago
Vice President, Quality & Trust
United States
Full-time
Remote
Director/Executive
12+ years exp7SG, Inc. is a leader in enterprise AI, focusing on ensuring that AI systems operate reliably and safely in live environments. The Vice President, Quality & Trust is responsible for defining and enforcing quality and reliability standards for production AI systems, ensuring that they perform predictably and comply with regulatory requirements.
Information Technology & Services
Responsibilities
Own and enforce the end-to-end quality and reliability strategy for 7SG’s production execution layer
Define reliability beyond uptime to include behavioral consistency, policy adherence, cost predictability, and SLA compliance
Own production readiness standards and go-live criteria for enterprise AI workloads
Ensure AI systems remain dependable as models, vendors, pricing, and regulatory requirements evolve
Design and operate continuous validation frameworks for agentic and AI-driven workloads
Identify, classify, and mitigate failure modes that emerge only in production environments
Lead post-deployment monitoring, drift detection, and anomaly response across environments
Ensure quality and reliability signals are evidence-based, auditable, and enterprise-grade
Partner with Engineering to embed quality and reliability controls directly into runtime execution paths
Collaborate with Product and Reference Architecture teams to define and codify 'correct behavior' across workloads and industries
Work with Security, Risk, and Compliance teams to translate regulatory requirements into enforceable runtime controls
Engage directly with enterprise customers to support production deployments and ongoing operations
Build and lead a high-leverage Quality & Reliability organization focused on production outcomes
Establish operating rhythms, tooling, and metrics appropriate for AI systems at scale
Mentor senior ICs and leaders in production-grade quality and reliability practices
Qualification
Required
12+ years of experience in quality, reliability, or production operations leadership for complex distributed systems
Proven ownership of live production systems operating under regulatory, security, and economic constraints
Experience defining quality and reliability standards beyond traditional QA or pre-release testing
Strong cross-functional leadership with engineering, product, security, and compliance teams
Ability to operate at both strategic and hands-on levels in an early-stage, high-growth environment
Preferred
Experience with AI, ML, or agentic systems in production environments
Background in regulated industries (financial services, healthcare, telecom, government)
Familiarity with SRE, FinOps, security posture management, or policy-driven systems
Experience building quality or reliability functions from the ground up
Company
7sg, Inc.
7sg helps organizations move at AI speed — connecting your IT past to your AI future.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase