TTEC · 16 hours ago
BSC Employees Insurance Customer Support Associate - Remote
United States
Full-time
Remote
Entry Level
$17/hr - $17/hr
1+ years expTTEC is an award-winning company focused on enhancing customer experiences. They are seeking an Insurance Customer Support Associate to work remotely, responsible for educating and supporting brokers throughout the lifecycle of healthcare insurance.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business
Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance
Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets
Qualification
Required
1 year or more of customer service experience
High school diploma or equivalent
Recognize and solve problems of mid-to-high level customer service issues
Computer experience
High speed internet (> 15 mbps)
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
Benefits
PTO
Tuition reimbursement
Health and wellness incentives
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
Company data provided by crunchbase