Elevance Health · 10 hours ago
Operations Expert
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
5+ years expElevance Health is a health company dedicated to improving lives and communities, and they are seeking an Operations Expert. This role is responsible for providing technical direction and guidance to claims, customer service, or membership associates while ensuring operational efficiency and training.
Health CareHealth InsurancePersonal HealthWellness
Responsibilities
Serves as a first line resource for operation associates for workflow and technical related processes
Provides operational training
Assists associates by answering day-to-day technical questions; encourages a teamwork environment
Monitors inventory to ensure workflow remains uninterrupted
Handles complex case research and resolution; reviews, interprets and maintains records of service level, quality, accuracy, and productivity
Reviews department policy and procedure manuals for accuracy
Works with training department to ensure procedures and policies are accurate and complete
Qualification
Required
HS diploma or equivalent
a minimum of 5 years related experience
a minimum of 3 years of experience and expertise with company relevant automated processing systems
any combination of education and experience which would provide an equivalent background
Preferred
Previous leadership experience preferred
Microsoft excel and data analysis experience preferred
Benefits
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Company
Elevance Health
Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.
10001+ employees
H1B Sponsorship
Elevance Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (488)
2024 (604)
2023 (660)
2022 (222)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-10-30IPO
Leadership Team
Gail K. Boudreaux
President and CEO
Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
Recent News
2026-01-23
2026-01-16
Company data provided by crunchbase