UF Lastinger Center for Learning · 4 hours ago
Salesforce Systems Coordinator
Gainesville, FL
Full-time
Onsite
Entry, Mid Level
$75K/yr - $80K/yr
2+ years expThe UF Lastinger Center for Learning is dedicated to enhancing teaching and learning through innovative educational solutions. The Salesforce Systems Coordinator will serve as the system administrator for Salesforce, providing user support, managing system maintenance, and collaborating on project planning and implementation.
Non-profit Organization Management
Responsibilities
Serve as system administrator for Salesforce and related products
Manage users, permissions, profiles, security settings, reports, dashboards, workflows, and automations
Provide user support, training, documentation, and troubleshooting
Conduct system audits, prepare for releases, evaluate new features, and maintain documentation
Coordinate new development requests and enhancements with technical and functional teams
Diagnose and resolve application issues and bugs
Support upgrades, testing, integrations, data imports/exports, and data quality efforts
Maintain data integrity, backups, and sandbox environments. Manage deployments with appropriate rollback plans
Support production releases and occasional after-hours issue resolution
Participate in project planning, requirements gathering, and solution design
Collaborate with implementation partners and Lastinger Center partners
Evaluate and support AppExchange and third-party integrations (e.g., Brightspace D2L, SMS, telephony, form builders)
Contribute to Salesforce governance, strategy, and cross-center user groups
Create and maintain dashboards, queries, and reports for marketing, recruiting, admissions, advising, and graduation
Provide status updates and maintain task documentation
Qualification
Required
Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
Preferred
Salesforce Administrator certification (within 3 months)
Experience with Salesforce administration, configuration, and user support
Strong problem-solving and communication skills
Experience in higher education CRM/SIS processes
Company
UF Lastinger Center for Learning
Blending cutting-edge academic research and practice to transform education for 20 years.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cathy Cavanaugh
Chief Experience Officer
Kerry Pirrone
Project Manager - Regional Partners Coordinator, New Worlds Reading Intiative
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