NEOGOV · 11 hours ago
Business Systems Analyst - ECM Contract*
San Bernardino, CA
Full-time, Contract
Onsite
Entry, Mid Level
$89K/yr - $125K/yr
2+ years expNEOGOV is seeking a Business Systems Analyst to support the Enhanced Care Management (ECM) Program at Arrowhead Regional Medical Center. The role involves analyzing and translating clinical and operational workflows into effective technology solutions, ensuring systems meet business needs and operational efficiency.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Analyze, gather, and document business and functional requirements for business applications and information technology projects
Translate clinical and operational workflows into system specifications, business rules, and standardized documentation
Review and approve system designs and prototypes; develop acceptance criteria and support testing and implementation activities
Identify application security and access requirements; assist with security profiles, authorizations, and system controls
Develop or assist with cost estimates, cost-benefit analyses, project justifications, and funding requests
Test applications and systems; develop system, technical, and training documentation; provide end-user training
Perform workflow analysis and identify technology solutions to improve business processes and resolve operational issues
Lead or support information technology projects, including establishing priorities, schedules, task assignments, and progress reporting
Diagnose system and application issues; recommend and implement effective solutions
Coordinate project activities with departmental staff, County departments, vendors, and external agencies
Meet with stakeholders to assess IT work requests, define business needs, and facilitate meetings
Review, evaluate, and recommend software and IT solutions; assist with Requests for Proposals and vendor evaluations
Support and mentor business systems analyst staff; assist with training and project guidance
Monitor team performance and project outcomes to ensure compliance with customer requirements, timelines, and resources
Perform related duties as assigned
Qualification
Required
Two (2) years of full-time experience performing IT business systems analysis or information systems analysis, including four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis
Thirty (30) semester (45 quarter) units of completed college coursework in information technology, computer science, business administration or a closely related field
A list of coursework is required unless you have a bachelor's degree in a qualifying field
One (1) year of additional qualifying experience may substitute for the required education
Preferred
Hands-on experience solving technical issues, interacting with end users and program developers
Benefits
Holiday leave
Sick leave
Vacation leave
Participation in the County's PST retirement system
Eligible to participate in the County's 457(b) Salary Savings Plan
Eligible to participate in the Dependent Care Assistance Plan
Eligible to participate in the Flexible Spending Account
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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