Arizona Public Service - APS · 10 hours ago
Project Coordinator ( Customer Project Trainee)
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expArizona Public Service (APS) generates clean, reliable and affordable energy for 2.7 million Arizonans. The Customer Project Trainee is a training position designed to prepare the trainee to become a Customer Project Associate, assisting in the coordination and oversight of service-level and routine customer projects.
Electrical DistributionEnergySustainability
No H1B
U.S. Citizen Only
Responsibilities
Successfully complete Customer Project Representative Training Program including all on the job training requirements
Perform as project trainee for routine design projects (level 1 and 2 projects which typically include service level and larger scale requests including upgrades, relocations, conversions, maintenance, street lights, dusk to dawn lights, and new services). Plan, schedule, and coordinate all facets of the project from initiation through construction, energization and close out
Learn and assist in the planning, scheduling, and coordinating all facets of the project from initiation through construction, energization, and close-out
Identify the best source of APS power, the most cost-effective design, the usability of existing equipment based on load analysis and voltage drop calculations, and the adherence to required specifications
Effectively interface with customers/developers and internal departments to assess their needs, determine the scope of the project, obtain plans/maps/drawings, and make decisions regarding the design and installation of APS facilities
Determine the need to obtain easements from property owners and permits from municipal authorities; process through APS right of way to obtain required easement and permit documents; and design the project
Prepare work authorizations (WA) and job estimates. Determine and communicate customer charges required in advance of construction in accordance with APS' extension policy. Prepare and present invoices to customers and manage scheduling to ensure money collected prior to releasing jobs to crews
Conduct inspections during installation of customer electric service facilities to ensure compliance with APS and safety code requirements. Provide instruction to customers/contractors to ensure hassle-free service
Update related project management and customer information databases and close out the project upon completion
Qualification
Required
Bachelor's degree in Business or related field
OR Associate Degree in a related discipline with one (1) year related combined experience in design, construction project management or customer service
OR High School Diploma and 2 years related combined experience in design, construction project management, or customer service
Previous experience working in a 'Customer-facing' role
CPM Battery Aptitude Test is required
A valid Arizona Driver's License is required
Preferred
Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving
Business, planning, and project management skills
Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera. Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables
Basic electricity course and drafting/CAD experience
Successful completion of college Algebra
Strong interpersonal, verbal and written skills
May require Emergency response support for unusual or emergency situations, such as summer storms and/or other catastrophic events
Company
Arizona Public Service - APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.95BKey Investors
US Department of Energy
2025-01-08Debt Financing· $1.81B
2024-10-18Grant· $70M
2009-09-16Grant· $70.5M
Leadership Team
Juli West
Vice President Supply Chain, CPO
Monica Whiting
VP, Customer Experience and Chief Customer Officer
Recent News
Energy-Storage.News
2026-01-20
Arizona Daily Star
2026-01-16
Company data provided by crunchbase