Super Star Car Wash · 2 months ago
District Operations Manager - Southwest Dallas
Fort Worth, TX, US
Full-time
Onsite
Mid, Senior Level
5+ years expSuper Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in over 110 locations. The District Manager is responsible for overseeing the operations, performance, and profitability of multiple car wash locations within the Southwest Dallas area, ensuring they meet company standards for customer service and operational excellence.
AutomotiveCommercialService Industry
Responsibilities
Lead and manage a district of car washes, ensuring alignment with company goals and standards
Drive sales, profitability, and customer satisfaction through strategic planning and performance monitoring (KPIs)
Hire, train, develop, and support location managers, ensuring strong leadership and succession planning
Conduct regular site visits to assess operations, compliance and service quality
Ensure consistent execution of company policies, procedures, service and safety standards
Partner with HR and other departments to resolve employee relations issues and support talent development
Oversee budgets, labor costs, scheduling, and quality control based on seasonal trends and historical performance
Account for all business activities at each location including but not limited to supporting staff development, enhancing operational efficiency, driving sales and improving revenue, maintaining relationships with customers and vendors, and enhancing the organization’s image to meet overall growth objectives and sales forecasts
Communicate regularly with every location manager via phone, email, or in-person
Communicate effectively across all levels — managers, staff, customers, and corporate leadership
Motivate employees to complete job tasks efficiently and effectively
Facilitate damage claims and uphold safety standards at all locations
Ensure legal compliance at all levels (local, state, federal) and resolve employee relations in partnership with HR
Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives
Identify and share operational best practices to standardize performance across locations
Support the rollout and adoption of new technology or systems to improve operational efficiency
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
5+ years of supervisory experience in car wash, retail, or other service-related industry required
Proven track record of driving sales and operational excellence
Experience managing, coaching and developing staff
Strong leadership, communication and interpersonal skills
Proficiency in retail systems, reporting tools, and Microsoft Office Suite
Strong critical thinking and problem-solving skills
Ability to adapt quickly to operational changes, weather impacts, or crises
Experience managing budgets and expenses
Ability to successfully pass criminal background and motor vehicle checks
Ability to travel throughout district regularly and occasionally to Phoenix corporate support center
Ability to work outdoors in ALL weather conditions
Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays
Must reside in the Greater Tucson area
Preferred
Products and services – automotive or car wash industries
Labor management Proficiency with scheduling, inventory, and point-of-sale systems
Mechanical aptitude
Industry trends Analytical thinking for interpreting reports and identifying trends
Risk management
Safety Working knowledge of safety, environmental, and compliance regulations
Competitive activity
Balance hands-on involvement with big-picture oversight
Benefits
Excellent Medical/Dental/Vision
STD, LTD and Life Insurance Options
401(k)
Paid vacation and sick time
Car allowance
Free unlimited car washes
Tuition reimbursement
Referral Program with $150 payout
Company
Super Star Car Wash
Super Star Car Wash specializes in unlimited, express, full service, and fleet washes, auto detailing, oil and lube services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Becky Pessin
Chief Financial Officer
John Lueken
Chief Development Officer (CDO)
Recent News
Colorado Springs Business Journal
2025-03-12
Company data provided by crunchbase