Worldwide Flight Services (WFS) · 14 hours ago
HR Generalist
Jamaica, NY
Full-time
Onsite
Entry, Mid Level
$64K/yr - $72K/yr
2+ years expWorldwide Flight Services (WFS) is a global leader in ground handling services, employing over 22,200 professionals across various locations. The HR Generalist will support the HR function by managing employee relations, benefits administration, and recruitment processes, while promoting positive relationships within the organization.
Air Transportation
Responsibilities
Assists in the administration of various human resource functions for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations
Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions
Support management with employee relations issues, including conflict resolution, coaching, and disciplinary actions
Provide support to HR team and field staff with investigations and employee performance management
Provide support to employees in HR related topics (leaves, issues with pay, vacation banks etc.)
May review benefits with employees. May assist in organizing and communicating the annual open enrollment and election process
Act as liaison with the legal team on subpoenas, EEOC requests and other reporting requirements
May assist in responding to employee relation issues such as employee complaints, harassment allegations and civil rights complaints
Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. May attend unemployment hearings when necessary
May facilitate or provide training to the workforce
Review and submit FMLA requests, Leave of Absence, and/or STD paperwork
Participates in administrative staff meetings and attends other meetings and seminars
Recommends new approaches, policies, and procedures to continually improve the efficiency of the department and services performed
Must be familiar with company handbook
Prepare and maintain HR reports, including turnover, headcount, and other key metrics
Assists with various research projects and/or special projects
Performs other related duties as required and assigned
Qualification
Required
Associates in Business or Bachelors in HR or Business preferred
2 to 4 years of HR experience required preferably in a manufacturing or warehouse environment
Ability to work independently without direct supervision is essential
Skill in establishing and maintaining effective working relationships
Must be customer oriented and work effectively under stressful conditions
Must be self-managing, independent and motivated
Ability to handle multiple tasks at the same time
Must be a team player, have the ability to work under pressure, have a professional image and be able to resolve problems and conflicts
Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills
Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required
Previous experience with Internet and MS Office Skills, including MS Word and MS Excel required
Ability to manage complex schedule and multiple commitments
Preferred
PHR Certification is a plus
Aviation cargo experience a plus
Labor Relations experience is preferred
Benefits
Comprehensive benefits package, including:
Medical, dental, and vision insurance
401(k) plan with employer match
Paid time off and paid holidays
Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered with company match!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Company
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner.
10001+ employees
H1B Sponsorship
Worldwide Flight Services (WFS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-28Acquired
Leadership Team
Barry D. Nassberg
Group Chief Commercial Officer
Recent News
Straits Times
2025-10-30
Company data provided by crunchbase