Kastle Systems · 5 hours ago
Sr. Operations Manager - i2G Systems
Sterling, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expKastle Systems is a provider of advanced electronic security and life safety solutions across various industries. They are seeking a Senior Operations Manager to lead complex security programs, ensuring operational excellence and compliance while collaborating with multiple teams to deliver projects effectively.
Information TechnologyProperty ManagementSecurity
Responsibilities
Sponsor and support end-to-end delivery of electronic security programs from contract handoff through commissioning and close-out
Provide expert guidance on complex projects, escalations, and recovery efforts
Ensure safety, quality, schedule, margin, and customer satisfaction objectives are consistently achieved
Enforce standardized project controls, documentation, and reporting disciplines
Monitor and drive performance against key metrics including margin, labor utilization, schedule adherence, and change management
Conduct operational review of proposals and awards for contractual compliance, scope accuracy, pricing integrity, and execution assumptions
Identify and mitigate technical, financial, schedule, compliance, and resource risks prior to project kickoff
Validate constructability and execution strategy in partnership with Sales and Engineering
Monitor to ensure licensing, permitting, bonding, and regulatory requirements are met across all jurisdictions
Translate bid assumptions into executable, accountable project plans
Apply deep systems-level knowledge to challenge designs, scope assumptions, and execution strategies
Serve as a technical authority during complex problem resolution and customer escalations
Ensure designs and execution approaches align with real-world field conditions and operational constraints
Forecast workforce and capacity requirements based on backlog and pipeline demand
Align labor, materials, equipment, logistics, and subcontractors to support execution priorities
Proactively mitigate supply chain, staffing, and schedule risks
Lead, develop, and hold accountable regional operations and project teams
Establish clear performance expectations and drive a culture of ownership and results
Promote safety, operational discipline, financial accountability, and continuous improvement
Support pre-sales efforts with operational and technical input that increases win probability and execution confidence
Engage directly with customers to manage escalations, resolve issues, and strengthen long-term relationships
Identify follow-on opportunities through execution excellence and trusted customer partnerships
Set execution priorities and performance targets aligned with company objectives
Deliver clear, executive-level reporting on project health, financial performance, risk exposure, and corrective actions
Ensure compliance with internal governance, contractual obligations, and regulatory standards
Qualification
Required
10+ years of progressive leadership experience in operations, project management, or field delivery within an electronic security or systems integration environment
Strong technical knowledge of access control, intrusion detection, video surveillance, and integrated security platforms
Demonstrated success in proposal review, estimating accuracy, and operational risk management
Proven ability to lead multi-disciplinary teams and manage complex programs
Strong financial acumen with experience managing margins and operational KPI
Lift and carry up to 75 pounds
Climb Stairs and ladders while carrying weight
Use color vision to distinguish colored wires, signals, other lighting devices
Use and manipulate hand tools, small power tools, communication and diagnostic devices
Company
Kastle Systems
Kastle is a leading provider of property technology solutions, protecting commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Haniel Lynn
Chief Executive Officer
Ralph Masino
CFO
Recent News
Washington Business Journal
2025-01-22
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