NYU Langone Health · 4 hours ago
Patient Services Associate/Finance - Brooklyn
Brooklyn, NY
Full-time
Onsite
Entry Level
$51K/yr - $51K/yr
2+ years expNYU Langone Health is a full-service teaching hospital and Level I trauma center located in Brooklyn. They are seeking a Patient Services Associate/Finance who will perform diversified duties in patient access departments, including coordinating registrations, insurance verification, and financial assistance assessments.
EducationHealth CareHospitalMedicalNon Profit
Responsibilities
Complies with HIPAA, OSHA, JCAHO, NYU policies and procedures
Performs registrations/admissions promptly and accurately, including accurately adding insurance, accident information and account notes, reviews and completes MSPs as required Obtains demographic and financial information from patient/family in a courteous and sensitive manner, securing signatures, copying insurance cards, updating computer system, printing charts and labels, and escorting patient to unit when necessary, in an accurate and timely manner
Ability to accurately change names, change patient types and transfer patients
Calls appropriate insurance carrier to notify of visit and/or request authorization for admission, and documents account accordingly
Screens patients to determine eligibility for Medicaid and refers accounts to Medicaid Area
Verifies insurance recipient/policy number and effective dates of service, on EMEVS, MedE, OMNI or using other insurance verification tools and accurately updates account accordingly, on a timely basis
Calls insurance companies to verify insurance and secure authorization number for admission/procedure and update account accordingly, on a timely basis
Answers questions and provides information regarding the medical center's policies and procedures related to admitting, outpatient services, and financial matters, distributes patient handbooks, and charity care/Medicaid information
Interprets hospital regulations to patients
Makes decisions to facilitate departmental workflow in presence or absence of supervisor
When applicable, distributes HIPPA Privacy Notice and obtains patient acknowledgement of receipt of notice
Maintains appropriate documentation of expirations, filing of death certificates and organ donation in an accurate and timely manner
Facilitates bed procurements, patient transfers, performs bed rounds and maintains bed board in an accurate and timely manner
Prepares admission folders, print reports, census and schedules
Verifies insurance/address information for billing and notification purposes and initiates appropriate procedures to maintain accurate patient/insurance records including correction and updating of demographic and insurance information and verification
Ability to add insurance accurately
Screens patients to determine eligibility for Medicaid and refers accounts accordingly
Verify insurance recipient/policy number and effective dates of service, on EMEVS, MedE, OMNI or using other insurance verification tools, to insure that number and plan is correct, correct if necessary and update account on a timely basis
Calls insurance companies to verify insurance and secure authorization number for admission/procedure and update account on a timely basis
Prepares admission folders, pulls discharge folders and files accounts daily
Reviews and completes MSPs as required
Coordinates the daily workflow to ensure that accounts are completed timely and accurately
Performs registrations of emergency room visits promptly and accurately, including accurately adding insurance, accident information and account notes, reviews and completes MSPs as required
Ability to accurately change names, change patient types and transfer patients
Obtains demographic and financial information from patient/family in a courteous and sensitive manner, securing signatures, copying insurance cards, updating computer system, printing chats and labels
Screens patients to determine eligibility for Medicaid, provides self-pay patients with Charity Care and Medicaid notice, and refers accounts to Medicaid Area
Calls appropriate insurance carrier to notify of visit and/or request authorization for admission, and documents account accordingly
Verifies insurance and obtains EMEVS authorization for all Medicaid patients and updates account
Completes inpatient admissions for patients admitted through the ED timely and accurately. This includes securing missing information, procuring bed assignment and updating computer system
Tracks patients in the ED
Enters charges, updates physician fields prepares charts for the medical records department and maintains ED Log in a satisfactorily manner
Answers phones in a timely manner, refers calls and pages appropriate parties
Answers questions and provides information regarding the medical center's policies and procedures related to admission, distributes patient handbooks and Medicaid application information letter
When applicable, distributes HIPPA Privacy Notice and obtains patient acknowledgment of receipt of notice
Places laboratory and radiology orders and assures that clinical results are placed in ED chart, as needed
Accurately complete the Admission Consult Sheet for all admitted patients, including following the Voluntary Physician Referral Program procedures
Works cooperatively with Emergency Department and medical center staff
Coordinates the daily workflow to ensure that ED accounts are processed accurately and timely
Conducts face to face interviews with patients or their respective representatives in a courteous and professional manner for the purpose of screening patients to determine eligibility for financial programs (Medicaid, Hill Burton)
Obtains appropriate documentation on a timely basis to support application
Accurately prepares application for submission
Processes and submits application on a timely basis
Enters and updates insurance and patient information timely and accurately into all computer systems
Refers accounts as appropriate, and in a timely manner, to Supervisor for referral to collectionPrints and manages work lists, patient letters and Medicaid Correspondence
Use insurance management functions to update account and prepare claim for billingCoordinates the daily workflow to ensure that accounts are completed timely and accurately
Performs any additional duties related to Patient Accounts, Admitting and/or Finance as directed
Is willing to extend beyond basic duties in critical situations
Works effectively in unfamiliar situations and responds positively to change
Speaks clearly and writes in a well-organized manner
Assists in the training/re-training of staff
Maintains productivity and quality statistics, reviews assigned daily work
Orders, receives and maintains adequate forms, supplies, and charts necessary for the functioning of the department
Charity Care Policies and Procedures
Maintains accurate information regarding insurances, contacts and insurance coverage, as well as the institutions
Performs general office duties such as adding toner and paper to printers, filing, answering telephones, transmitting messages, opening, sorting and delivering mail, as required
Maintains computer skills
Utilizes all available resources to reach sound decisions
Accepts direction from Supervisor willingly
Completes goals and assigned projects in a timely manner
Meets annual mandatory education requirements
Meets attendance & punctuality guidelines
Fosters an environment that promotes teamwork
Cooperates in working with co-workers, other medical center staff, and outside agencies
Works with others toward shared goals including participation in department problem-solving and improvement activities
Demonstrates an awareness of and respect for co-workers/patients' cultural background, treating people with fairness and respect
Complies with HIPAA, OSHA, JCAHO, NYU policies and procedures
Qualification
Required
High School Diploma or equivalent required
2+ years relevant experience
Strong customer service and communication skills
Proficient in MS Excel, Word, and Outlook
Familiarity or prior experience with office setting
Prior customer service experience
Must be articulate with good interpersonal skills
Must have knowledge of computer keyboard able to type a minimum of 20 words per minute
Must be able to accurately enter data
Willingness to devote the time required completing assigned tasks on schedule
Qualified candidates must be able to effectively communicate with all levels of the organization
Benefits
Financial security benefits
Generous time-off program
Employee resources groups for peer support
Holistic employee wellness program
Company
NYU Langone Health
NYU Langone Health is a nonprofit organization that provides a center of excellence in healthcare, research, and medical education.
10001+ employees
H1B Sponsorship
NYU Langone Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
2021 (8)
2020 (35)
Funding
Current Stage
Late StageTotal Funding
$33.5MKey Investors
National Institute of Diabetes and Digestive and Kidney DiseasesMHCIPNational Institutes of Health
2024-02-06Grant· $13M
2023-10-16Grant· $12.5M
2022-02-17Grant· $8M
Leadership Team
Suresh Srinivasan M.Tech, MBA
Vice President & Chief Technology Officer
Robert Cerfolio, MD, MBA
Executive vice president COO
Recent News
Chicago Tribune
2026-01-22
Business Wire
2026-01-13
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