Senior Helpers · 7 hours ago
Home Care Administrator / Office Manager
Sun City West, AZ
Full-time
Onsite
Entry, Mid Level
$22/hr - $27/hr
2+ years expSenior Helpers is a non-medical in-home care service provider dedicated to improving the quality of life for seniors. The Office Manager will coordinate general office activities, assist with billing and payroll, and support caregiver recruitment and scheduling, ensuring continuity of care for clients.
Health Care
Responsibilities
Manage daily office operations with professionalism, friendliness, and compassion toward all clients, their families, and caregivers
Schedule and coordinate caregiver staff based on client assessments and care plans to ensure continuity of care
Respond quickly and appropriately to scheduling conflicts and emergencies, maintaining peace of mind for families
Oversee caregiver timesheet completion and submissions
Maintain and update employee database
Support caregiver recruitment, hiring, and onboarding processes with a focus on finding team members who embody our values
Participate in job fairs and community events (travel reimbursed)
Answer telephone inquiries with warmth and professionalism, provide information to potential clients, and resolve current client concerns
Develop and implement caregiver and client appreciation and referral programs that celebrate our team and clients
Ensure client invoices are completed accurately, timely, and according to company policy
Prepare client welcome packets, prospective client materials, new hire packets, employee handbooks, birthday cards, and thank you notes
Execute and reinforce administrative and client experience Standard Operating Procedures (SOPs) and best practices
Partner with ownership to build a world-class team that delivers exceptional service and creates a positive, healthy culture
Embrace continuous improvement by proactively suggesting and implementing office enhancements
Qualification
Required
Minimum two years of related work experience in general office management, preferably in the healthcare industry
Valid driver's license with insurance
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to prioritize effectively in a fast-paced, changing environment
Team player with a positive attitude and excellent people interaction skills
Proficiency with Microsoft Office Suite or Google Workspace and Outlook
Ability to learn new software programs as business requires
Adaptability in different situations
Preferred
Prior home care experience in the senior caregiving industry
Familiarity with WellSky software
Benefits
Bonus Structure
Career Development
Training & Certifications
Potential Annual Increases
Potential Career Growth
Company
Senior Helpers
Senior Helpers is a franchisor and provider of in-home senior care services for elderly individuals.
Founded in 2001Lutherville Timonium, Maryland, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Comvest Credit Partners
2024-04-23Debt Financing
2024-03-21Acquired
Leadership Team
Glen J. Scharfeld, M.S.
Owner/ CEO
Julio Vazquez
Owner/ CEO
Recent News
Maryland Daily Record
2025-12-29
EIN Presswire
2025-12-19
Company data provided by crunchbase