MHG Hotels · 6 hours ago
Cluster Sales Manager
Speedway, IN
Full-time
Onsite
Entry, Mid Level
$48K/yr - $56K/yr
2+ years expMHG Hotels is focused on maximizing hotel profitability and customer satisfaction, and they are seeking a Cluster Sales Manager to lead proactive sales efforts across various market segments. The role involves driving sales, achieving revenue expectations, and maintaining client relationships to enhance overall hotel performance.
Hospitality
Responsibilities
Demonstrate excellent selling skills
Have knowledge of both groups, SMERF, sports, FIT and leisure segments
Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals
Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
Solicit new and repeat guest room and event business
Maintain client base of key accounts and conventions
Determine the client and guest's needs
Make outside sales calls and phone solicitation calls to obtain business
Conduct on-site inspections to book business
Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel
Represent hotel in community affairs and industry related events
Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects
Achieve budgeted revenues and expenses and maximize profitability related to the sales department
Other duties may be assigned
General idea of the STR Report and other key industry metrics/analysis
Demonstrated knowledge/experience in advertising and promotional activities
Qualification
Required
Demonstrate excellent selling skills
Have knowledge of both groups, SMERF, sports, FIT and leisure segments
Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals
Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
Solicit new and repeat guest room and event business
Maintain client base of key accounts and conventions
Determine the client and guest's needs
Make outside sales calls and phone solicitation calls to obtain business
Conduct on-site inspections to book business
Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel
Represent hotel in community affairs and industry related events
Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects
Achieve budgeted revenues and expenses and maximize profitability related to the sales department
A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required
Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
Speak with others using clear and professional language
Two or more years of hotel experience required
Preferred
General idea of the STR Report and other key industry metrics/analysis
Demonstrated knowledge/experience in advertising and promotional activities
Benefits
Employee Referral Program $
Bonus Program $
Merit Increase $
Paid Vacation
Flex Days
401k with Employer Contribution
Medical, Dental, Vision
Life Insurance
Long-term/Short-term Disability
Accident Insurance
Critical Insurance
Company
MHG Hotels
MHG Hotels has grown from a single hotel to a distinguished hotel owner and management company with a diverse portfolio across the United States.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sanjay Patel
CEO / President
Andrew Quinto
Chief Operating Officer
Company data provided by crunchbase