Starbucks · 23 hours ago
senior partner relations investigator
Seattle, WA
Full-time
Hybrid
Senior Level
$104K/yr - $196K/yr
5+ years expStarbucks is seeking a Senior Partner Relations Investigator to join their Partner Relations team. The role involves conducting and supporting internal investigations related to partner misconduct, including discrimination and harassment, while collaborating with various stakeholders to uphold the company's culture and ethics.
CoffeeFood and BeverageRestaurantsTea
Responsibilities
Lead and manage complex internal investigations related to potential partner misconduct, including, but not limited to, discrimination, harassment, and retaliation
Create and execute on investigation plans, find, review and analyze information, conduct interviews, prepare investigation reports and presentations, and maintain investigation records
Provide recommendations on remedial actions as a result of investigation that maintains a respectful culture and supports the culture of compliance
Develop trust and rapport and influence business partners
Work independently and partner cross-functionally with various Business Units/Business Functions as needed to build trust and effectuate collaborative partnership across the organization
Model respectful and empathetic behavior in the face of difficult and uncomfortable situations surrounding an investigation
Provide investigative consultation to help build capability to ensure consistency and quality of investigations across the organization - guiding & supporting cross-functional peers in investigations of lower risk matters
Conduct regular assessments on the potential causes of misconduct and recommend areas to be reviewed to prevent/minimize similar instances from occurring again
Provide support for various programs, controls, projects, and initiatives
Facilitate development and analysis of case-related metrics
Act as a role model and support for other Partner Relations team members
Qualification
Required
Excellent analytical, investigative, and risk assessment skills
Ability to model a growth mindset and adaptability to change
Ability to work effectively in a dynamic, fast-paced, high-volume environment
Lead and manage complex internal investigations related to potential partner misconduct, including discrimination, harassment, and retaliation
Create and execute on investigation plans, find, review and analyze information, conduct interviews, prepare investigation reports and presentations, and maintain investigation records
Provide recommendations on remedial actions as a result of investigations that maintain a respectful culture and support the culture of compliance
Develop trust and rapport and influence business partners
Work independently and partner cross-functionally with various Business Units/Business Functions
Model respectful and empathetic behavior in difficult and uncomfortable situations
Provide investigative consultation to help build capability to ensure consistency and quality of investigations
Conduct regular assessments on potential causes of misconduct and recommend areas to be reviewed
Provide support for various programs, controls, projects, and initiatives
Facilitate development and analysis of case-related metrics
Act as a role model and support for other Partner Relations team members
A passion for ethics and compliance, a strong moral compass, a keen sense of curiosity and excellent analytical and problem-solving skills
Be proactive, highly responsive, sensitive to confidentiality concerns, ability to empathize while maintaining professional objectivity
An even temperament and ability to facilitate effective interactions with partners at various levels
Strong verbal communication and writing skills to convey investigative findings clearly and concisely
Demonstrated attention to detail and a positive attitude with good judgment
Ability to prioritize and simultaneously manage multiple priorities in a fast-paced environment
Ability to employ a variety of investigative tactics, including various interview styles and information-gathering methods
Ability to interpret and contextualize rules, guidelines, policies, procedures, and controls
Ability to listen and persuasively convey opinions and recommendations
Ability to be viewed as approachable and objective
Ability to identify and assess risk, and prioritize workload to mitigate risk while providing superior partner care
Ability to build strong relationships and influence without authority
B.S., B.A. with at least 5 years of experience conducting legal/compliance investigations or Employee Relations, Compliance, Employment Legal or HR Generalist experience
Experience conducting internal investigations including intake, determination if an investigation or referral is warranted, investigation, resolution, summary reports, and recommendations
Experience in providing assistance with the development of remedial measures of risk areas/gaps identified during investigations
Experience with and proficiency in database and case management systems and tools, fluency in MS Office Suite, and strong typing skills for notetaking
Preferred
Candidates who have experience conducting workplace investigations in Canada as well as the United States
Benefits
Medical
Dental
Vision
Basic and supplemental life insurance
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time (accrued at 1 hour for every 25 hours worked)
Eight paid holidays
Two personal days per year
Participation in a 401(k) retirement plan with employer match
A discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources
Access to other educational opportunities
Backup care
DACA reimbursement
Company
Starbucks
Starbucks is a restaurant chain that serves handcrafted ready-to-drink beverages, including coffee, tea, juices, and snack food items.
10001+ employees
H1B Sponsorship
Starbucks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (208)
2024 (127)
2023 (130)
2022 (172)
2021 (146)
2020 (149)
Funding
Current Stage
Public CompanyTotal Funding
$2.65BKey Investors
Elliott Management Corp.Pershing Square Capital Management
2025-05-06Post Ipo Debt· $1.75B
2024-07-19Post Ipo Equity
2018-10-10Post Ipo Equity· $900M
Leadership Team
Brian R. Niccol
Chairman and Chief Executive Officer
Cathy R. Smith
CFO
Recent News
Morningstar.com
2026-01-23
2026-01-23
Company data provided by crunchbase