Physicians' Primary Care of Southwest Florida · 21 hours ago
Billing Specialist
Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice. They are currently seeking a Billing Specialist to join their Central Billing team, responsible for providing customer service, training staff, and managing patient billing inquiries.
Health CareHealth DiagnosticsHospitalPrimary and Urgent CareTherapeutics
Responsibilities
Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers
Trains and supports front desk at the main lab on verifying patient insurance benefits and obtaining authorizations if applicable. Monitors for compliance
Answers patient billing questions and concerns, either by phone or through written correspondence. Acts as liaison between patient and reference labs when needed. Corrects PPC billing errors when authorized
Reviews accounts of scheduled patients at the main lab to ascertain outstanding balances. Determines amount that patient will pay at time of visit and notifies patient prior to appointment as needed. Notifies front desk of expected patient payments
Establishes payment plan agreements with patients. (refer to Payment Plan Agreement policy)
Monitors coding and billing for any errors or inconsistencies and makes corrections when authorized
Communicates with Provider’s Medical Assistants on obtaining proper diagnosis at ordering. Provides support and education as needed
Work payments, Adjustment and refund reports not posted at CPT level daily
Monitors, updates and maintains the reference lab portals (LabCorp and Quest). Notifies manager if incorrect coding patterns emerge
Stays up to date on payer’s rules, regulations and guidelines
Maintains strict confidentiality
Qualification
Required
Two years of experience in revenue cycle in a health care organization
Must have knowledge of CPT, ICD and proper use of modifiers
Skill in defining problems, collecting data, interpreting billing information
Ability to handle all interactions in a professional, friendly and compassionate manner
Skill in computer applications
Ability to perform mathematical computations and compute ratios and percentages
Benefits
Health, dental, vision, disability and life insurances
401(k) with company match and financial advising services
Paid Time Off (PTO)
Paid holidays
Employee Assistance Program (EAP)
Employee Resource Assistance Program (ERAP)
Employee appreciation events and gifts
Company
Physicians' Primary Care of Southwest Florida
Our multi-specialty group consists of over 45 providers specializing in internal medicine, adult medicine and pediatrics with offices located in Fort Myers, Cape Coral, Lehigh Acres and Estero.
Funding
Current Stage
Growth StageRecent News
2022-06-08
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