TSI - Transworld Systems Inc. · 2 days ago
Bilingual Collections Specialist - Onsite Houston, Texas
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrTSI - Transworld Systems Inc. is seeking a Bilingual Collections Specialist to join their team. The role involves negotiating and processing payments for past due accounts through direct contact with customers, ensuring compliance with regulations, and maintaining accurate customer account records.
AnalyticsCRMFinancial ServicesMarketingOutsourcing
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone
Accurately assess the consumer's financial condition by conducting thorough inquiries
Determine the reason for delinquency and find creative solutions to resolve the situation
Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances
Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures
Adhere to the State and Federal regulations pertaining to collection activities
Meet corporate standards for call quality assurance and structure
Qualification
Required
Fluent in English and Spanish
Outgoing, assertive, competitive, persuasive
Enjoys dealing with the public
Possesses or is capable of acquiring superb negotiation skills
Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone
Is able to work a flexible schedule which may include weekends
Must have a high school diploma
Preferred
Some college preferred
Benefits
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Company
TSI - Transworld Systems Inc.
Transworld Systems Inc.
Founded in 1970
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Angela Armstrong
Executive Vice President & General Manager
Recent News
2026-01-16
2025-09-16
2025-08-18
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