Deloitte · 4 hours ago
Ambulatory Products Sr. Analyst
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
$66K/yr - $111K/yr
3+ years expDeloitte is a leading consulting firm that offers innovative solutions in various sectors. The Ambulatory Products Senior Analyst will provide application maintenance, support incidents, and perform testing and documentation for Epic Ambulatory applications.
AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
Responsibilities
Provide application maintenance through various interface error work queues, price loads, FDB loads etc. and should perform root cause analysis to reduce the inflow of the recurring issues
Provide on-call support for incidents of different priorities reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
Resolve incidents by adhering to Service Level Agreement (SLA) timelines and offer guidance on Epic workflow queries where needed
Perform peer review medium to complex changes and test builds/enhancements, new releases etc. and document all outcomes of testing and serve as the support contact for the application
Qualification
Required
Must have current Epic Ambulatory Certifications
3+ years of recent experience on Epic Ambulatory Support & Maintenance
Must be experienced in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
Have good interpersonal and communication skills
Must show demonstrative understanding of technical documentation
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Strong desktop skills including Word, Excel, PowerPoint
Work Experience/Direct Knowledge of clinical area or business area to be supported
Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations
Benefits
Discretionary annual incentive program
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
10001+ employees
H1B Sponsorship
Deloitte has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Late StageLeadership Team
Anne Muraya
Chief Executive Officer - East Africa
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