TSI - Transworld Systems Inc. · 5 days ago
Onsite Call Center Rep - Starting Monday, 2/9/2026 (Peachtree Corners)
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrTSI - Transworld Systems Inc. is seeking ambitious and self-motivated individuals for the role of Customer Service Representative. The primary responsibilities include responding to customer inquiries, maintaining documentation, and ensuring customer satisfaction.
AnalyticsCRMFinancial ServicesMarketingOutsourcing
Responsibilities
Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence
Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event
Identify root cause of issues and concerns and determine resolution
Maintain and organize all pertinent back up information to substantiate payment postings as necessary
Follow up in a timely manner to ensure customer satisfaction
On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair)
Perform other duties as assigned by management
Qualification
Required
High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired
Exhibit strong attention to detail
Good mathematical and analytical skills required
Ability to maintain the highest level of confidentiality
Proficient personal computer skills, including Microsoft Office
Excellent interpersonal, written, and oral communication skills
Ability to work in a team fostered environment
Ability to work in a multi-tasked environment
Ability to prioritize and organize work
Preferred
Previous call center/customer service experience preferred
Benefits
Paid training
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Company
TSI - Transworld Systems Inc.
Transworld Systems Inc.
Founded in 1970
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Angela Armstrong
Executive Vice President & General Manager
Recent News
2026-01-16
2025-09-16
2025-08-18
Company data provided by crunchbase