Troon · 10 hours ago
Community Association Manager
Ave Maria, FL
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $100K/yr
10+ years expTroon is dedicated to creating vibrant communities built on integrity and professionalism. They are seeking a Community Association Manager to oversee daily operations, foster community engagement, and ensure a superior experience for residents and members across the clubs managed by Troon.
Responsibilities
Delivers and promotes prompt, courteous and genuine service to all residents, members, guests and employees
Motivates, directs, and assists department heads, managers and front line staff on a daily basis
Plans, develops and implements operational procedures and methods in concert with TROON practices and policies
Ensures that goals and objectives of the HOA are implemented on a continuous basis to meet the expectations of the residents, membership, Board of Directors, and Management
Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly, quarterly and annual financial statements for the HOA; takes effective corrective action as required
Maintains respective memberships with relevant professional associations. Attends conferences, workshops and meetings to keep abreast of current information and developments in the field
Understands and keeps abreast of HOA’s financial record keeping
Completes daily, month-end and annual reporting as required
Monitors the quality of the HOA’s products and services, and ensures maximum member and guest satisfaction
Secures and protects the HOA’s assets, including facilities and equipment
Builds and nurtures professional relationships between the Community, the Team Members and the Company
Assist in directing and coordinating the activities of contracted vendors and evaluate their performance
Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors
Investigate complaints, disturbances and violations and resolve problems following rules and regulations
Inspect grounds, facilities, and equipment to determine necessity of repairs or maintenance
Solicit and analyze bids from contractors for repairs and/or maintenance
Assist in planning, scheduling, and coordinating of general maintenance, major repairs, and construction projects as directed
Maintain records of maintenance and operating costs as well as all related Association costs
Purchase supplies as needed
Assist Board with the selection of vendors and manage contracts for provision of Association services such as cleaning, maintenance, and security services as directed
Assist in the preparation of detailed budgets and financial reports for Associations
Confer regularly with community association members to ensure their needs are being met
Meet with the Board of Directors and committees to discuss and resolve legal and environmental issues or any other Association matter
Provides leadership to Team Members
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload
Qualification
Required
Community Association Manager (CAM) License required
High School Diploma required
Previous management experience in HOA operations required
Proven leadership experience is mandatory
Ability to communicate effectively with other members, guests and employees in one-on-one and small group situations in a fast-paced environment
Ability to create and disseminate written correspondence
Ability to delegate responsibilities
Ability to motivate, develop and manage a team
Must be computer literate
Must be able to perform math computations essential for budgeting and cost analysis purposes
Preferred
Bachelor's degree preferred
A minimum of ten years of relevant professional experience is preferred
Benefits
Eligible for Troon’s comprehensive benefits package
Paid Time Off (PTO)
Health coverage
Company
Troon
Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Schantz
Chief Executive Officer
Geoffrey Fisher, CPA
Chief Financial Officer
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