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Voda Cleaning & Restoration · 10 hours ago

Office Assistant

Tampa, FL

Full-time

Onsite

New Grad, Entry Level

Voda Cleaning & Restoration is a company specializing in a wide range of cleaning and restoration services. They are seeking a reliable and customer-focused Office Assistant to manage day-to-day front office operations, including answering calls, scheduling jobs, and supporting payment follow-ups.

Consumer Services

Responsibilities

Answer incoming phone calls, texts, and messages; provide friendly, professional customer support

Schedule appointments and coordinate technician calendars

Call new leads promptly from Angi.com and Thumbtack.com, qualify needs, and book appointments/estimates

Perform customer follow-ups (estimate follow-up, post-service check-ins, review requests)

Make collections/payment follow-up calls and document outcomes

Update customer/job notes in the CRM and keep accurate records

General office admin support as needed (invoices, job files, routing messages)

Qualification

Phone communication skillsMultitasking abilityOrganization skillsBasic computer skillsHome services experienceInvoicing experienceLead platform familiarityProfessional communication

Required

Confident phone skills and comfort making outbound calls (leads + payment follow-ups)

Strong organization and attention to detail

Ability to multitask in a fast-paced environment

Basic computer skills (email, calendars, CRM systems)

Professional, calm communication style

Preferred

Experience in home services (cleaning/restoration/plumbing/HVAC) scheduling or dispatch

Experience with invoicing, AR, or payment collections

Familiarity with lead platforms (Angi, Thumbtack) and responding quickly to inquiries

Benefits

Bonus based on performance

Opportunity for advancement

Training & development

Opportunity for Commission

Bonus opportunities based on performance

Growth opportunities

Company

Voda Cleaning & Restoration

Voda Cleaning & Restoration is elevating the standards of cleaning & restoration across the nation.

Founded in 2009

Madison, WI, US

11-50 employees

https://myvodafranchise.com

Funding

Current Stage

Early Stage

Leadership Team

Zach Nolte

Chief Operating Officer and Brand President

Christian Betancourt

Chief Marketing Officer

Company data provided by crunchbase