Inframark · 2 weeks ago
Administrative Assistant II
Inframark is a company dedicated to sustainability and community impact, providing support to master-planned communities. The Administrative Assistant II role involves providing administrative support, performing compliance inspections, and managing office tasks to ensure efficient operations.
InfrastructureTransportationWaste ManagementWaterWater Purification
Responsibilities
This position reports to the Architectural Review & Compliance Lead
Supports the workflow for architectural reviews and compliance inspections
Answers and directs phone calls, including distribution of off-hours messages
Provides back up support to other Administrators including the Front Desk. Assists and directs all guests, clients and customers for meetings, appointments and service
Performs general office support duties including copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service, finance and human resources as needed
Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members
Data entry required. Process, filter, and prepare work orders
Performs compliance inspections daily. Process letters
Enter and process architectural applications as directed by the Lead. Process architectural responses when decisions are rendered as directed by the Lead
Respond to Resident calls, emails and in person inquiries related to compliance letters and architectural applications
Assists Managers and Coordinators with Board/Committee reports and meeting preparation
Some evening/night property inspections may be required
Assists with special projects as needed. Other duties as assigned
Qualification
Required
Proficient in use of Microsoft Office software
Possess effective and professional communication skills, both verbal and written
Multi-tasking abilities essential
Strong organizational, leadership and problem-solving skills
High School Diploma or GED and 1-2 years related experience
Valid Driver's License
Intermediate proficiency with Microsoft Office applications & internet
Ability to learn new software quickly
Working knowledge of post office protocol, mail processing, work order systems & handling
Attention to detail and professionalism required
Communicates clearly & professionally
Contributes to a positive internal & external customer experience
Maintains composure in challenging situations
Collaborates with others
Asks for constructive feedback
Pays attention to detail
Identifies & solves problems
Escalates issues accordingly
Checks work for quality
Shares suggestions to improve quality & productivity
Works independently with minimal supervision
Takes projects to completion
Follows all company policies & SOPs
Manages multiple tasks
Demonstrates flexibility in workflow & scheduling
Demonstrates a positive attitude
Acts in accordance with company vision, mission & values
Takes accountability for own performance
Willing to take on additional assignments
Seeks out opportunities for development
Preferred
Community management or HOA experience
Benefits
Health, dental, and life insurance
401(k) plan
Paid time off
Sick leave
Holidays
Wellness plan
Company
Inframark
Inframark is an Water Infrastructure Operations and Infrastructure Management Services.
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-21Acquired
Recent News
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