American Express · 17 hours ago
Director, Digital Portfolio Management
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$144K/yr - $256K/yr
8+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. In this role, you will manage enterprise prioritization and product planning, focusing on delivering capabilities across Amex’s digital channels while collaborating with various stakeholders to drive strategic opportunities and improve business outcomes.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Drive portfolio management activities for non-issuing LOBs
Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment
Lead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementation
Partner with delivery teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers and dependencies to ensure timely launch
Manage an iterative strategic planning process, including providing clear and accurate status of initiatives, leading intake and assessment of new demand, and facilitating leadership decision-making
Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio
Collaborate across LOBs, Product, and Technology to stand-up best in class operating models that improve the investment planning process and optimize the flow of delivery across the complex digital ecosystem
Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment
Qualification
Required
Minimum of 8+ years of professional experience working across product development and engineering teams
Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change
Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence
Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (Clarity, Target Process, JIRA, Confluence, Rally)
Excellent collaboration skills with proven success in driving cross-functional relationships at the enterprise level
Superb presentation building skills with ability to 'tell a story' in a clear and concise way to all audiences, including executive leaders
History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change
Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun
Ability to maintain a positive attitude and sense of humor in the face of challenges
Willingness to travel as required (15%)
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
CB Insights
2026-01-23
2026-01-22
Benzinga.com
2026-01-21
Company data provided by crunchbase