Nissan Motor Corporation · 1 day ago
Supervisor, Consumer Credit (Western Region)
Stanfield, AZ
Full-time
Hybrid
Senior Level
5+ years expNissan Motor Corporation is seeking a Supervisor, Consumer Credit to join their team. The role involves interacting with dealers to render credit decisions, monitoring regional productivity, and providing coaching and guidance to Credit Analysts.
AutomotiveCustomer ServiceManufacturingSalesTransportation
No H1B
Responsibilities
Interacts with the dealer to render credit decisions on complex credit issues referred by the Analyst or initiated by the dealers. Acts within pre-established Supervisor Credit Authority Level
Review dealer portfolio performance reports to monitor dealer performance and regional purchase policy in order to identify trends and opportunity areas. Review and monitor productivity reports of the region and ensure compliance with performance standards for servicing turn-times
Conducts deal reviews and call quality monitoring of the Credit Analyst's I, II and Senior levels to ensure decisions being made and purchase policy is in alignment of organizational goals and objectives
Conduct one-on-one coaching sessions with Credit Analyst I, II and Senior level to provide performance feedback and review of decisions
Oversight and monitoring of the workflow including staffing levels, queue progress, call statistics and availability. Makes suggestions to adjust work procedures as needed for maximum efficiency
Write and conduct annual performance reviews. Conduct training both new-hire and on-going training and development of the Analysts
Coordinates with the Field Sales team to promote and maintain positive relations with the dealer base. Builds and maintains dealer relationships by providing excellent customer service
As necessary, performs other related duties of which the above are representative
Qualification
Required
Extensive knowledge of credit analysis
Thorough knowledge of the automotive dealer business
Strong analytical, problem solving, written and verbal skills
Excellent customer service, interpersonal, conflict resolution, and negotiation skills
A minimum of five years credit lending experience required, with 3 years of secured credit buying experience preferably in automotive finance will be beneficial
Demonstrated performance with increasing responsibility including team leader/oversight of a team in a leadership position
One to two years in a work leader role coordinating the work of other employees or contractors
Bachelor's degree in Finance or degree in related field required
Computer use to look up data or information, to generate/print standard reports or spreadsheets developed by others, or to use computer programs developed by others
Benefits
Comprehensive Benefits Package
Medical
Mental health
Parental leave
Retirement savings
Unique Nissan perks
Discounts on lease vehicles as part of our Employee Lease Program
Vehicle Purchase Program (VPP)
Company
Nissan Motor Corporation
Nissan Motor Corporation is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.3BKey Investors
Mizuho Bank
2025-07-11Post Ipo Debt· $5.84B
2022-11-30Post Ipo Debt· $1.46B
2000-01-02IPO
Leadership Team
Mike Lavigne
Vice President, Global Customer Experience & Digital Transformation
Makoto Uchida
Director
Recent News
Business Insider
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase