DeWitt LLP - Law Firm · 2 days ago
Information Technology Specialist
Minneapolis, MN 55402
Full-time
Hybrid
New Grad, Entry Level
$27/hr - $30/hrDeWitt LLP is a law firm seeking a professional, service-oriented IT Helpdesk Technician to provide first-level technical support to attorneys and staff. The role involves assisting with core applications, troubleshooting hardware and software issues, and maintaining user profiles and permissions.
GovernmentLaw EnforcementLegal
Responsibilities
Serve as the first point of contact for IT support requests via phone, email, or in-person
Provide timely support for desktops, laptops, printers, mobile devices, and peripherals
Troubleshoot and resolve software and hardware issues efficiently, collaborating with the IT team as needed
Support and maintain firm-specific legal applications, including Aderant Expert, NetDocuments, and M365 tools (Outlook, Teams, Word, Excel, PowerPoint, OneDrive)
Assist attorneys and staff with document management, time entry, and billing system issues
Configure and maintain user profiles, permissions, and access within Windows Active Directory and Office 365 environments
Provide remote support for attorneys working offsite or in court
Assist with onboarding/offboarding of users, including setup of hardware, email, and application access
Contribute to IT knowledge base documentation and internal process improvements
Maintain the highest level of professionalism, confidentiality, and customer service in all interactions
Qualification
Required
Education: Associate degree or industry-specific certifications
Understanding of IT systems, networks, and security
Familiarity with legal technology tools (document management systems, legal accounting software, research and drafting products, etc.)
Strong problem-solving and communication skills
Ability to work under pressure and meet deadlines in a fast-paced environment
Knowledge of data privacy laws and compliance requirements
Benefits
Medical, dental, and vision insurance
Life and disability insurance
401(k) plan which provides 5.7% profit sharing, immediate enrollment and vesting
Accrued paid time off with rollover and payout options
Paid holidays
Tenure and seniority bonuses
Company
DeWitt LLP - Law Firm
Connecting Clients to Creative Legal Solutions. Since 1903 DeWitt LLP law firm has been guiding clients through a multitude of legal matters.
Founded in 1860
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Ninnemann
Partner
Anna Loess
Partner
Recent News
BizTimes - Milwaukee Business News
2025-03-05
2025-01-02
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