Zurich North America · 3 hours ago
Senior Claims Specialist, General Liability
Rocky Hill, CT
Full-time
Hybrid
Mid, Senior Level
$73K/yr - $119K/yr
6+ years expZurich North America is seeking an individual interested in growing their claims career with the General Liability team. As a Senior Claims Specialist, you will handle personal or commercial line claims of moderate to high exposure and complexity, ensuring efficient and effective claims service while delivering a customer-centric experience.
CommercialFinancial ServicesInsurance
No H1B
Responsibilities
Handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits
Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers
Provide a quality claims experience and ensure claims are handled in the most efficient, effective way while delivering quality customer-centric claims experience
Qualification
Required
Bachelor's Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR
High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR
Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets, and products
Preferred
8+ years of experience handling commercial general liability claims within the area that includes litigated and severity bodily injury and PD claims
8+ years of experience with litigation management
8+ construction experience handling Bodily Injury and Property Damage OCIP/CCIP wrap up policies
Currently hold an active adjusters license
Experience collaborating across work groups ability to develop and maintain strong relationships
Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
Understands the use of vendors and how litigation strategies are developed
Understands and applies financial and actuarial/reserving concepts
Familiarity with negotiation strategies and experience in suggesting alternative approaches
Negotiation skills
Organizational and time management skills
MS Office
Customer service experience
Strong analytical, critical thinking, and problem-solving skills
Strong verbal and written communication skills
Benefits
Short term incentive bonuses
Merit increases
Comprehensive employee benefits package
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
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