HelloFresh · 14 hours ago
Manager, Operational Excellence
Aurora, IL, United States
Full-time
Onsite
Mid, Senior Level
$102K/yr - $114K/yr
5+ years expHelloFresh is an industry leader in meal-kit subscription services, aiming to revolutionize the way we eat by providing convenient and exciting meal preparation options. The Manager, Operational Excellence will drive OpEx capability development programs and partner with functional leaders to execute improvement initiatives across HelloFresh US operations, focusing on performance in Quality, Service, and Efficiency.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Responsible for development and implementation of HF Operations Strategic projects including Continuous Improvement, Change Management, cost optimization, and Operational Excellence Training
Assist in leading complex improvement projects within operations or across facilities and effectively coordinate these programs with the project teams
Assure that practices promoting continuous improvement are adopted by the organization to drive improvements in morale, quality, delivery and cost
Project leadership includes: identifying opportunities; defining and financially justifying projects; negotiating resources; launching project teams; using good project management to manage team activities; training and coaching of Lean resources assigned to the team; leading teams to execute projects with problem solving methodology; tracking project status and results; anticipating and removing project barriers; and developing team members
Ensure projects are integrated and aligned with other business activities, improvement projects and business strategy and coordinated with the appropriate project/process owners to accomplish the project goals (whenever possible)
Communicate best practices and key learning's across the organization
Support the company’s commitment to employee engagement, critical thinking and innovation
Utilizes continuous improvement tools and methodology to conduct root cause analysis
Leads risk identification and risk mitigating planning
You lead change management planning and execution for projects. Ensures effective, accurate, and timely communication of project information to meet the needs of identified partners
Utilizes negotiation, facilitation, meeting management, and conflict resolution skills to enhance cross-functional team performance
Facilitates project post-mortems with all key partners and identify key areas for process improvements
While this position has no direct reports, it does require the influence of a large team of indirect reports including associates, managers, and leaders across the US
Ability to travel up to 50% of the time
Qualification
Required
Bachelor's degree or related management work experience
At least 5 years of leadership experience in a production environment
Preferred
Master's degree
Six Sigma/Lean certification
At least 7 years of work experience in a production environment, specifically targeted towards Continuous Improvement related work
Benefits
401k with company match that vest immediately upon participation
Company equity plan based on role
Generous PTO, including sabbatical, and parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education (upon 2 years of service)
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
10001+ employees
H1B Sponsorship
HelloFresh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (27)
2023 (16)
2022 (25)
2021 (15)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Leadership Team
Dominik Richter
CEO and Founder
Sebastien Tron
Vice President, Growth Opportunities
Recent News
InternetRetailing
2026-01-16
Company data provided by crunchbase