Cynet Systems · 3 days ago
Workplace Operations and Data Analyst
Cynet Systems is a company focused on workplace operations and data analytics, and they are seeking a Workplace Operations and Data Analyst. The role involves providing operational support for training facilities, managing data analytics, and ensuring the reliability of workplace infrastructure.
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Responsibilities
Ensure training facilities are prepared and fully operational
Provide on-site operational support to instructors, staff, and learners
Manage user accounts, system access, and permissions
Maintain and distribute technical, safety, and training documentation
Perform analysis, reporting, and database management for training operations
Track KPIs and performance metrics to identify improvement opportunities
Create reports, presentations, and operational documentation
Support education-related projects and process improvements
Deliver training and communications for new operational processes
Coordinate procurement activities and vendor interactions
Serve as an escalation point for workplace and operational issues
Partner with IT to ensure reliable education and workplace infrastructure
Build and maintain Power BI dashboards and automated reports
Develop lightweight applications using Power Apps
Automate workflows using Power Automate
Collaborate with stakeholders to define metrics and improve data visualization
Qualification
Required
Bachelor's degree in a related discipline or equivalent professional experience
Proven experience in facilities operations, workplace support, or data analytics
Hands-on experience with Microsoft Power BI, Power Apps, and Power Automate
Strong proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Teams, SharePoint)
Experience supporting training centers or education-focused environments
Practical experience creating dashboards, reports, and performance metrics
Experience managing datasets, validating data, and communicating insights
Experience coordinating with cross-functional teams including IT and operations
Strong stakeholder management and prioritization skills
Ability to balance operational demands with analytical responsibilities
Results-driven mindset with a focus on customer impact
Workplace and facilities operations
Data analysis and reporting
Power BI dashboard development
Power Apps and Power Automate
KPI tracking and performance metrics
Process improvement
Vendor coordination
Communication and presentation skills