Global Credit Union · 10 hours ago
Fraud Reporting Analyst I, II
Glendale, AZ
Full-time
Onsite
Entry, Mid Level
$63K/yr - $100K/yrGlobal Credit Union is focused on Enterprise Fraud Management and is seeking a Fraud Reporting Analyst to develop and refine reporting packages. The role involves maintaining KPIs, overseeing data collection, and synthesizing insights for executive-level reporting.
BankingFinanceFinancial Services
Responsibilities
Develop and publish meaningful dashboards of KPIs and other metrics related to fraud staff and system performance
Compile and publish MBRs featuring KPIs, achievements, challenges, and risks of all pillars within Enterprise Fraud Management
Maintain and update KPIs as data and reporting needs evolve
Support and validate data collection and usage for a wide range of reporting purposes
Support document collection and distribution for fraud incident management activities
Document and report on fraud trends, and alert performance
Distill larger reports/data sets into key points and action items
Survey processes and procedures; develop workflows and process diagrams
Review, draft, update and maintain departmental policies and procedures in coordination with department supervisors and subject matter experts
Collaborate with Fraud Analytics, Fraud Operations, and Dispute Resolution, along with external business lines such as Data Analytics, Digital Experience, Payment Operations, RFS Operations, and others
Provide ad hoc reporting as requested
Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities
Champion continuous improvement and standardized processes that drive productivity and quality across the credit union
Perform other duties as assigned
Qualification
Required
High school graduate or equivalent
Demonstrates skill in creating high-quality presentations using the full suite of Microsoft tools such as Word, Excel, PowerPoint, and Visio
Experienced in using data and visual aids to clearly present information and deliver compelling messages
Brings advanced analytical, problem-solving, and decision-making skills
Strong interpersonal abilities that support teamwork across various departments
Capable of applying both strategic and tactical thinking with sound judgment
Shows strong ownership, attention to detail, and effective written and verbal communication
Excels in fast-paced, changing environments and is dedicated to achieving outstanding results
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Company
Global Credit Union
Global Credit Union provides financial services such as e-services, debit, and credit rewards as well as offers a wide range of loans.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$110M2023-04-07Debt Financing· $110M
Leadership Team
Mary Global Credit Union
Executive Vice President/COO
Elizabeth Pavlas
Chief Operations Officer
Recent News
2025-06-25
GlobeNewswire News Room
2025-03-06
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