AA2IT · 2 months ago
Patient Services Representative
Miami, FL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrAA2IT is looking for a Patient Services Representative to join their clinical team, providing high levels of patient care and satisfaction. The role involves supporting staff and patients, answering phones, handling inquiries, scheduling appointments, and assisting with treatment plans.
Cloud Data ServicesConsultingInformation Technology
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualification
Required
Experience answering telephones
Must have exceptional customer service skills
High school diploma or GED
Preferred
Experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO)
Company
AA2IT
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase