ER OF LUFKIN - Emergency Room · 10 hours ago
Registration Clerk
ER of Lufkin is seeking a dedicated Registration Clerk to join our clerical team. This role is essential for maintaining the efficient workflow of our front desk receptionist duties, serving as the first point of contact for patients and ensuring professional service. Responsibilities include patient coordination, information management, and compliance with safety regulations.
Responsibilities
Greet patients in a professional manner and maintain a working knowledge of customer service principles
Document all necessary demographic, insurance, and financial information accurately in the computer system
Maintain, scan, file, and break down patient charts while ensuring all records are photocopied correctly for billing purposes
Collect co-payments, facilitate daily deposits, perform cash reconciliations, and maintain daily financial logs
Maintain patient logs (including chief complaints and discharge information), perform mail delivery, answer phones, and compile informational packets
Adhere to all HIPAA rules regarding patient confidentiality, as well as OSHA, infection control, and fire safety regulations
Qualification
Required
High school diploma or equivalent
Must possess a BLS certification
Proficiency in basic computer skills and medical terminology
Strong communication skills for interacting with customers in person and over the phone
Basic mathematical ability, specifically regarding American money and weights
Ability to read, write, and comprehend simple instructions and correspondence
Preferred
1–3 years of office experience in a healthcare setting
Company
ER OF LUFKIN - Emergency Room
At ER of Lufkin, we are more than just an emergency clinic—we are your trusted partner in urgent healthcare, dedicated to serving the Lufkin, TX, community with compassion, expertise, and speed.
Funding
Current Stage
Early StageCompany data provided by crunchbase