Pitney Bowes · 7 hours ago
Client Relationship Manager
Grand Prairie, TX
Full-time
Onsite
Mid Level
$60K/yr - $65K/yr
3+ years expPitney Bowes is a company focused on client success and innovative solutions. They are hiring a Client Relationship Manager who will manage client relationships, develop proposals, and ensure client retention while providing analysis and recommendations to enhance service quality.
AnalyticsCRMDocument ManagementE-CommerceFinancial ServicesHardwareInformation TechnologyPredictive AnalyticsShippingSoftware
Responsibilities
Manage and build client relationships with small to mega clients to encourage new and repeat business opportunities
Develop and facilitate the proposal process for assigned clients including budget and pricing development, proposal writing, contract negotiations and other client services
Manage Pitney Bowes Presort Services’ relationship with assigned clients by actively preventing issues
Notify client's senior management and/or Pitney Bowes Presort Services management of issues or changes required to enhance and maintain client retention
Provide in-depth analysis and presentations to senior level management
Actively engage representatives of named accounts frequently in person and independently develops client relationships to ensure and maintain client retention
Analyze and evaluate required reporting to assure volumes, pricing and quality are appropriate and service level requirements are met
Work with USPS and functional department management and advises and provides recommendations to clients to improve mail quality (i.e. Critical Entry Time, readability, mail piece design, etc.)
Develop a deep understanding of assigned clients' products and long-term business strategies and identifies additional revenue and business opportunities
Make recommendations and presents proposals to decision makers to increase revenue and profitability
Negotiate contract renewals
Negotiate contract agreements with existing clients that do not have a signed agreement with Pitney Bowes Presort Services to obtain formal agreements
Prioritize plans and communicates regulatory changes for assigned clients and works with them to execute
Develop an effective contract strategy that is measured by the preservation and protection of assigned clients
Determine required contract changes as a result of regulatory changes and negotiates updated contract terms with assigned clients
Represents Pitney Bowes Presort Services at industry events and tradeshows
Obtain within the first year of employment and maintains MDP (Mail Design Professional) Certification
Other duties as assigned
Qualification
Required
A minimum of 3-5 years of applicable work experience
Ability to develop and grow long-term client relationships
Strong communication and negotiation skills including the ability to adapt style as needed
Computer skills using Microsoft Office
Ability to make sound decisions with the information at hand
Ability to organize, prioritize and handle multiple work assignments with frequent interruptions
Detail oriented a must
Excellent verbal, written and interpersonal communication skills
Effective listening and negotiation skills
Preferred
Obtain within the first year of employment and maintains MDP (Mail Design Professional) Certification
Benefits
Flexible work schedule
Comprehensive benefits globally (PB Live Well)
Company
Pitney Bowes
Pitney Bowes is a global technology company that powers physical and digital transactions that drive commerce.
10001+ employees
H1B Sponsorship
Pitney Bowes has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (29)
2023 (33)
2022 (42)
2021 (30)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-08-05Post Ipo Debt· $200M
2013-10-04Debt Financing
1978-01-13IPO
Leadership Team
Marc Lautenbach
President & CEO
Steven Green
VP Finance & CAO
Recent News
The Philadelphia Inquirer
2025-12-06
2025-11-21
Company data provided by crunchbase