TEKsystems · 18 hours ago
MSR AS (DAL) - 03/16
TEKsystems is a leading provider of business and technology services, and they are seeking a Member Service Representative to join their dynamic 24/7 contact center team. The role involves responding to inquiries about financial products, executing transactions, and advising members on services that meet their needs.
Information Technology
Responsibilities
Respond to member inquiries and requests within a high-volume, schedule-driven contact center
Provide accurate information about financial products and services
Execute transactions for savings, checking, consumer loans, credit cards, IRAs, and other accounts
Engage with members using active listening and multiple system adaptability
Advise members on additional products and services that may benefit them
Qualification
Required
Proficiency in customer service and data entry
Experience with inbound and outbound calls in a call center environment
Ability to comply with policy and handle high-volume calls in a structured setting
Preferred
Experience in call center, administrative, secretarial, banking/mortgage, or high-volume retail environments
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
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