TEKsystems · 11 hours ago
Infrastructure Analyst
St Cloud, MN
Contract
Onsite
Mid, Senior Level
$26/hr - $42/hrTEKsystems is a leading provider of business and technology services, and they are seeking an Infrastructure Analyst. The role involves implementing and maintaining end-user devices and core infrastructure components while providing senior-level technical support and ensuring stable operations of client hardware and system processes.
Information Technology
Responsibilities
Troubleshoot and resolve advanced computer, telephony, printer, and other endpoint hardware/software issues, serving as a senior escalation point to maximize system uptime
Plan, configure, and install computers, telephony systems, printers, and related hardware/software in accordance with established standards
Apply and enforce established standards for end user devices, operating environments, and security configurations across the organization
Participate in technical assessments and assist in the implementation of approved infrastructure changes, upgrades, and improvement initiatives
Provide secondary system and network administration support, as assigned
Serve as a senior technical escalation point for complex IT service issues that require advanced problem-solving and cross-team collaboration
Participate in evaluating the performance and usability of new or existing technologies and assist in testing, implementation, and training for new solutions
Provide technical training to end users as required
Lead medium to large projects and continuous improvement efforts as a technical representative
Track time spent on requests, incidents, projects, and tasks
Document technical solutions and configuration processes
Qualification
Required
Experience supporting Active Directory and Azure AD/Entra hybrid environments, including user, device, and group administration
Knowledge and experience with Windows operating system architecture, endpoint configurations, and common enterprise software deployment practices
Knowledge and experience with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive
Experience supporting computer hardware components, peripheral devices, imaging/baseline configuration, and driver/firmware management
Knowledge and experience with network infrastructure concepts
Knowledge and experience with endpoint security practices
Troubleshoot and resolve advanced computer, telephony, printer, and other endpoint hardware/software issues, serving as a senior escalation point to maximize system uptime
Plan, configure, and install computers, telephony systems, printers, and related hardware/software in accordance with established standards
Apply and enforce established standards for end user devices, operating environments, and security configurations across the organization
Participate in technical assessments and assist in the implementation of approved infrastructure changes, upgrades, and improvement initiatives
Provide secondary system and network administration support, as assigned
Serve as a senior technical escalation point for complex IT service issues that require advanced problem-solving and cross-team collaboration
Participate in evaluating the performance and usability of new or existing technologies and assist in testing, implementation, and training for new solutions
Provide technical training to end users as required
Lead medium to large projects and continuous improvement efforts as a technical representative
Track time spent on requests, incidents, projects, and tasks
Document technical solutions and configuration processes
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase