Global Credit Union · 19 hours ago
Fraud Strategy Officer I, II
Glendale, AZ
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $133K/yr
4+ years expGlobal Credit Union is seeking a Fraud Strategy Officer to develop and implement strategies aimed at reducing fraud and improving policies. The role involves conducting risk assessments, analyzing fraud incidents, and collaborating across teams to optimize fraud detection systems.
BankingFinanceFinancial Services
Responsibilities
Conduct risk reviews and product fraud assessments, partnering with Compliance, Digital Experience and other business partners
Participate in IM Enterprise Architecture business case reviews to identify and address fraud concerns in various stages of project development and implementation
Conduct root cause analysis reviews of large loss incidents, identify process gaps, and recommend policy changes
Maintain fraud incident management records, support remediation efforts
Collaborate with Enterprise Fraud Quality Assurance personnel to exchange insights, share lessons learned, and provide input that informs the testing cycle
Monitor, analyze, document and report on fraud trends, and alert performance
Partner with Fraud Analytics, Data Analytics, and systems administrators to optimize/tune alerts to maximize coverage and effectiveness, while being mindful of false positive rates, operational capacity, and the impact of excess friction on member service
Stay current with the latest fraud detection tools, technologies, and methodologies to recommend improvements to existing systems and processes
Offer guidance and educational resources to help staff understand their role in preventing fraud
Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities
Champion continuous improvement and standardized processes that drive productivity and quality across the credit union
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration or related field
At least four years of advanced experience in financial institution fraud strategy, prevention, investigation, or operations
Demonstrated expertise in banking operations, fraud prevention methodologies, and compliance with regulatory standards
Possesses advanced analytical, problem-solving, and decision-making capabilities
Exhibits strong interpersonal skills, effectively fostering collaborative partnerships across diverse business units
Applies strategic and tactical analysis with sound discretionary judgement
Proven oral and written communication proficiency
Thrives in fast-paced, dynamic settings, consistently striving for exceptional outcomes
Experienced in leveraging fraud prevention and detection technologies and tools
Well-versed in strategies for mitigating Identity Theft, check, card, ACH, and payment fraud risks
Preferred
Certified Fraud Examiner (CFE) or equivalent credentials are preferred
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Company
Global Credit Union
Global Credit Union provides financial services such as e-services, debit, and credit rewards as well as offers a wide range of loans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$110M2023-04-07Debt Financing· $110M
Leadership Team
Mary Global Credit Union
Executive Vice President/COO
Elizabeth Pavlas
Chief Operations Officer
Recent News
2025-06-25
GlobeNewswire News Room
2025-03-06
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