CL Butcher Insurance Agency, LLC · 2 days ago
Licensed Insurance Agent
Knoxville, TN
Full-time
Onsite
Entry Level
$45K/yr - $60K/yr
1+ years expCL Butcher Insurance Agency, LLC is a growing independent insurance agency seeking an Insurance Agent/Customer Service Representative to join their team. The role involves building relationships with customers, providing exceptional service, counseling them on insurance coverage, and handling policy changes and service issues.
Insurance
Hiring Manager
Leslie Butcher-Duncan
Responsibilities
Handle policy change requests, be empowered to make appropriate decisions, and take ownership to resolve customer issues that will foster lifetime relationships
Counsel customers on policy coverages and options
Upgrade coverage and look for opportunities to offer new coverage/products to existing customers as appropriate to retain and grow profitable business
Provide phone requested quotes to customers for changes to existing lines or products
Resolve service related issues/complaints and process complex customer calls in a professional manner
Handle special projects/other related assignments as requested
Qualification
Required
Active Insurance License
High School diploma or equivalent
Exceptional customer service skills with demonstrated prior experience
Ability to retain customers by educating them on the value of our agency
Excellent communication and consultation skills
Demonstrated teamwork skills and ability to quickly build rapport with others
Demonstrated problem solving skills to address customer interactions requiring special attention and overcome objections
Ability to multi-task and use strong keyboard/systems navigational skills while maintaining high quality standards
Experience in TAM agency management system desirable
Insurance: 1 year (Required)
Property and Casualty license (Required)
Benefits
401(k)
401(k) matching
Dental insurance
Paid time off
Company
CL Butcher Insurance Agency, LLC
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase