Gateway AI · 1 day ago
Customer Solutions Rep
San Francisco Bay Area
Full-time
Onsite
New Grad, Entry LevelGateway AI is scaling their customer success team and seeking a Customer Solutions Rep. In this role, you will serve as a technical and strategic partner to customers, helping them adopt and succeed with the platform, while also defining the customer experience playbook and impacting product direction and customer happiness.
Computer Software
Responsibilities
Serve as the technical and strategic partner to our customers
Help customers understand, adopt, and succeed with our platform
Play a critical role in early customer conversations, proof-of-concept setups, and post-sale implementation
Bridge product, engineering, and customer success
Define our customer experience playbook from the ground up
Have a direct impact on product direction, sales velocity, and customer happiness
Qualification
Required
Serve as the technical and strategic partner to customers
Help customers understand, adopt, and succeed with the platform
Play a critical role in early customer conversations
Conduct proof-of-concept setups
Manage post-sale implementation
Bridge product, engineering, and customer success
Define the customer experience playbook from the ground up
Have a direct impact on product direction, sales velocity, and customer happiness
Company
Gateway AI
Gateway AI is building in stealth. You can meet our team of builders, operators and AI researchers at https://www.gogateway.ai.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase