Renova Organizing · 2 days ago
Bilingual Customer Service Representative
Richmond, VA
Full-time
Onsite
New Grad, Entry LevelRenova Organizing is a professional organizing company dedicated to creating order and harmony in homes and businesses. They are seeking a Bilingual Customer Service Representative who will interact with customers to address inquiries, provide support, and ensure customer satisfaction.
Management Consulting
Hiring Manager
Renata V.
Responsibilities
Interact with customers to address inquiries
Provide support
Ensure customer satisfaction
Handle phone calls, emails, and in-person interactions
Resolve issues
Provide guidance regarding company services
Support our mission to deliver exceptional customer experiences
Qualification
Required
Proficiency in customer service and customer support to address and resolve client inquiries effectively
Experience in ensuring customer satisfaction and delivering excellent customer experience
Strong communication skills in both English and a second language; bilingual capabilities are essential
Ability to work on-site in Richmond, VA and collaborate as part of a team
Strong problem-solving skills and ability to manage multiple tasks in a fast-paced environment
Basic proficiency in computer systems and customer relationship management tools
Preferred
Previous experience in the home or business organizing industry is a plus
Company
Renova Organizing
Renova Organizing is a home and business organizing company committed to creating order and harmony in every space we touch.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase