TEKsystems · 4 hours ago
Desktop Refresh Technician
Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
$18/hr - $23/hrTEKsystems is a leading provider of business and technology services, helping clients transform their operations. They are seeking a Desktop Refresh Technician to unbox, deploy, and connect new equipment while ensuring efficient communication with users throughout the refresh process.
Information Technology
Responsibilities
Unbox, deploy and connect new equipment including pcs, monitors and printer replacements
Daily/weekly task list that will provide details for which machines/users are being refreshed
Techs will need to make contact with the user to schedule the refresh -need to be assertive to follow up and drive the process with the user in a customer friendly manner and see things through
Can lean on the site coordinator if needed
Success will include looking at the location and maximizing your time to refresh multiple users
Need someone with initiative to understand how to create efficiencies in the process vs. one at a time across locations
Everything is documented but they have to follow it to a tee
For example, there is a halt during the installing and rather than realize they need someone else to get involved, they may just forge on and it will result in issues for the user
Techs that have not been successful do not communicate to the user and leave it up to them to call the service desk - this is an example of poor customer service
Qualification
Required
Unbox, deploy and connect new equipment including pcs, monitors and printer replacements
Daily/weekly task list that will provide details for which machines/users are being refreshed
Techs will need to make contact with the user to schedule the refresh
Need to be assertive to follow up and drive the process with the user in a customer friendly manner
Success will include looking at the location and maximizing your time to refresh multiple users
Need someone with initiative to understand how to create efficiencies in the process vs. one at a time across locations
Everything is documented but they have to follow it to a tee
Techs that have not been successful do not communicate to the user and leave it up to them to call the service desk
Skills: hardware deployment, deployment, technical support, customer service oriented
Experience Level: Entry Level
Job Type: Contract position based out of Minneapolis, MN
Workplace Type: This is a fully onsite position in Minneapolis, MN
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase