IT Operations & Systems Coordinator jobs in United States
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Next Level Pros · 2 weeks ago

IT Operations & Systems Coordinator

positionPasco, WA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $23/hr

Next Level Pros is a growing organization that partners with and develops high-performing home service companies across the country. They are seeking an IT Operations & Systems Coordinator to support and manage internal software systems, ensuring efficient day-to-day operations across multiple businesses.

Management Consulting

Responsibilities

Set up and configure software platforms for new businesses
Manage user access, permissions, and security standards
Maintain system documentation, access logs, and organizational standards
Ensure internal tools are structured, clean, and consistently maintained
Track, document, and prioritize system issues
Coordinate fixes with internal teams or external vendors
Validate resolutions and maintain detailed issue logs
Execute repeatable IT and systems workflows with precision
Maintain operational systems (CRMs, proposals, internal tools, workflows)
Identify small efficiency improvements to reduce friction
Serve as the first point of contact for internal system-related requests
Troubleshoot basic issues and escalate when necessary
Ensure team members have proper access, tools, and system readiness

Qualification

Business software platformsOrganizational skillsDocumentation skillsBug tracking systemsTask managementSOP adherenceStartup experienceSales workflowsClear communication

Required

Experience working with business software platforms
Strong organizational and documentation skills
Comfortable following SOPs and repeatable workflows
Ability to manage multiple tasks without losing details
Clear communicator with technical and non-technical teams

Preferred

Startup or multi-business experience
Familiarity with ticketing or bug tracking systems
Basic understanding of business or sales workflows

Benefits

Sick Time
Growth opportunities within a rapidly expanding organization

Company

Next Level Pros

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Next Level Pros: Designing Lives that Impact the World At Next Level Pros, we believe in empowering entrepreneurs to build scalable, impactful businesses that drive change.
dateFounded in 2023
people-size11-50 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase