TGS International Group · 1 day ago
Field Engineer (DWDM)
Portland, OR
Full-time
Onsite
Mid, Senior Level
$80K/yr - $115K/yrTGS International Group is a leading telecommunications services provider, and they are seeking an experienced L2 Field Engineer. In this role, you will lead onsite installation, commissioning, maintenance, and fault-resolution activities across complex network environments while providing technical leadership and support to junior engineers.
Staffing & Recruiting
Hiring Manager
Samantha Dumont
Responsibilities
Provide first-line and second-line maintenance support across customer sites
Respond to interventions promptly to meet required SLAs
Participate in out-of-hours on-call rota when required
Deliver regular updates on progress to operational teams and project stakeholders
Perform installation, commissioning, and testing activities in both project and maintenance environments
Install racks, metalwork, cable trays, and associated infrastructure
Conduct fibre and copper cabling, including pulling, dressing, labelling, terminating, and securing
Perform continuity checks and diagnostic testing for cable and fibre runs
Complete AC/DC connectivity work (excluding power-up)
Take the lead on complex fault-finding and troubleshooting tasks based on written or verbal instructions from operations centres
Provide guidance, leadership, and coaching to junior engineers
Maintain and implement quality installation standards
Manage RAMS documentation and ensure safety and compliance standards are met
Conduct field quality audits and coordinate rectification or improvement activities
Act as lead engineer on assigned projects and serve as the escalation point for technical issues
Produce accurate, high-quality technical and project documentation
Support project managers with basic project management tasks when required
Conduct onsite HSE and site-visit inspections when needed
Manage assigned incidents end-to-end until resolution
Maintain strong working relationships with internal teams, partners, and customers
Qualification
Required
Strong background in telecoms infrastructure build, installation, and commissioning
Advanced experience in network commissioning, testing, and troubleshooting
Hands-on expertise in: Optical transmission systems (e.g., PDH, SDH, DWDM)
Fibre and structured cabling
IP WAN/LAN networking, VoIP
High-speed testing (10/100/1000 Mbps, 10G, 40G, 100G)
AC/DC power systems and monitoring environments
Experience with multiple major telecom network equipment vendors (names withheld for client confidentiality)
Excellent customer-facing communication and reporting skills
Strong ability to work under pressure and guide others
Proficient in Microsoft Office 365 or equivalent
Ability to manage workload independently and meet all SLAs
Full, valid driving licence
Benefits
$500pcm car allowance and fuel 0.59 pm ($6000 PA)
Overtime - 1.5 x Hourly Rate: More than 40 hours worked in a workweek
On Call - $10/day Monday to Friday and $25/day for Saturday, Sunday
Company
TGS International Group
We are a global specialist supporting the data centre and mission critical sector across infrastructure, connectivity, and operations.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase