Director, Creative Ops and Project Management, Estee Lauder & AERIN NA jobs in United States
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The Estée Lauder Companies Inc. · 4 hours ago

Director, Creative Ops and Project Management, Estee Lauder & AERIN NA

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. They are seeking a Director of Creative Operations and Project Management to lead the creative operations and project management for the Estée Lauder and AERIN Beauty brands in North America, focusing on developing regionally relevant creative assets and managing cross-functional teams.

Cosmetics

Responsibilities

Project manage the creation and modification of omni-channel assets for product and seasonal launches, visual merchandising, store design, consumer engagement social and eventing
Lead timelines and job assignment for Creative and across cross-functional teams
Work as a bridge between North American and Global Creative/Global Creative Operations
Manage and mentor the Creative Operations team of staff and freelance
Managing the company’s brand identity through strategic planning, design, and implementation of marketing campaigns
Support, lead and implement consistent processes and best practices across all channels and influence leadership
Create and own a master tracking system, timelines, and creative reviews for all 360° programs for the NA Estée Lauder brand
Manage North America 360° campaigns partnering NA and Global to ensure all partners are aware of timelines and approvals to keep programs on track
Manage all points of contact with Creative Agencies regarding contracts, budgets, deliverables, due dates, approvals, and correspondence
Elevate risk/budget implications on large-scale programs to Senior Management. Provide suggested solutions and options
Understand and manage the budget and deal with revised timetables and supplemental estimates when program changes impact dates and costs
Oversee each phase of the internal and external approval process, including approval of copy, layout, art, mechanical, translations, blueprints and receipt of printed samples
Partner with Global Creative Operations and Creative, Consumer Engagement, Visual Merchandising and Store Design to outline needs, timing, and delivery of Global assets for use across all channels
Project management of Co-Op approval process ensuring timelines are met with cross-functional partners including Global Promotions, Global Creative Operations and NA Account Management and Trade Marketing teams and external vendors (retailers/production vendors)
Lead management of both seasonal launches and promotional updates for NA
Partner with cross-functional teams inclusive of Marketing, Account Management and Sales & Education to manage projects aligned against business goals, ultimately driving development and implementation of assets that support strategic priorities as outlined by the region
Project manage development of NA led Consumer Engagement requests
Manage workflow and schedules for programs based upon volume, deadlines, and priorities
Manage the creative operations team of staff and freelance
Lead Creative Project Status meeting and send Weekly Status Report on all open project requests to cross-functional partners
Conduct Project Kick-Off meetings with cross-functional partners weekly to review all new Project Request Forms submitted to ensure all project requestor, designer, and writer are aligned on vision and estimated timing
Facilitate relationships between teams, moving process forward, finding resources, reworking schedules, raising concerns to appropriate owner’s early and resolving open issues that prevent progress
Research vendors of diversity for both pricing, quality, and timing for all print collateral
Lead meeting agendas and issue meeting recaps outlining next steps, timing, task owners
Oversee coordination for photo and video shoots (i.e., product comps, props, etc.)
Demonstrate the ability to consistently elevate the infrastructure and operations of the creative department to increase timelines and communications, while supporting the creative process
Manage and help develop Project Manager of Creative team — oversee the management of: Timelines of Open-Sell graphics by retailer from setting kick-off meetings through to release of graphics to printer with comprehensive distribution list
Approval tracking on all Creative work
Intakes and tracks all Project Request Forms
Raise awareness of heavy workload on Creative team leadership to help mitigate issues to backlog/release dates when needed
Attend marketing meetings, and/or assigned department related status meetings
Flexible yet focused on end goal results
Thrives with minimal supervision

Qualification

Creative OperationsBudget ManagementProject ManagementCampaign ExecutionMicrosoft OfficeTeam ManagementCross-Functional CollaborationAdobe Creative SuiteWrikeCommunication SkillsProblem Solving

Required

8+ years relevant work experience in a traffic/operations environment
This position has been designated as a hybrid role with a minimum 3 days in the NYC office
Establish and maintain a positive working relationship with all cross-functional partners, while representing the department with a professional and team-oriented atmosphere
Experience building scopes of work, analyzing creative briefs to ensure all information is entered
Ability to engage key stakeholders and gain respect with cross-functional partners
Takes full ownership and accountability for proper planning, oversight, and execution of project assignments
Expert communicator and cool under multiple high-pressure deadlines
Willingness to refine processes in an operational creative environment

Preferred

Beauty And/or Agency Experience
Experience managing, hiring, and mentoring a team
Well versed in executing campaigns across multiple platforms
Proficiency in all Microsoft Office applications
Adobe Creative Suites is a plus
Experience with Wrike or similar Project Management platforms

Benefits

Health insurance coverage
Wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education-related programs
Paid holidays and vacation time

Company

The Estée Lauder Companies Inc.

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The Estée Lauder Companies Inc.

Funding

Current Stage
Late Stage

Leadership Team

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Alison Carla
CEO: Chief Operating Officer
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Amanda Hanowitz
Manager, CEO Global Reverse Mentor Program
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Company data provided by crunchbase