TEKsystems · 2 days ago
$23/hr Phone Agent (Loans Closing)
Moorpark, CA, US
Full-time
Onsite
Entry Level
$23/hr - $23/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Loan Phone Agent to support the Closing, Funding, and Financial departments. The role involves facilitating communication between brokers and internal teams to ensure smooth loan closings through document coordination and exceptional customer service.
Information Technology
Responsibilities
Handle 15–25 inbound calls daily from brokers, settlement agents, and internal departments
Respond to portal messages, emails, and chat inquiries professionally and efficiently
Coordinate loan closings by scheduling, preparing documentation, and ensuring readiness across all parties
Perform back-office tasks including document preparation, title clearance, and appraisal eligibility reviews
Troubleshoot third-party orders (title, appraisal, hazard insurance, flood certification, credit reports)
Evaluate loan applications for product and regulatory compliance
Maintain accurate records of loan closing activities and ensure documentation is properly filed
Demonstrate behaviors aligned with the organization’s culture and values
Qualification
Required
High school diploma or equivalent required; additional education or certifications in finance, real estate, or related fields preferred
If no degree, must have at least 1 year of relevant work experience
Ability to obtain certification in Fee Collaboration and Closing
Preferred
Previous experience in loan processing, title, escrow, or mortgage is preferred but not required
Familiarity with Encompass software is a plus
Recent graduates with strong communication and organizational skills are encouraged to apply
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase