OneMain Financial · 19 hours ago
Director, Digital Experience Platforms
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $210K/yr
10+ years expOneMain Financial is a leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans. They are seeking a senior digital product leader to unify their web and mobile digital channels and shared digital data products into a single, integrated digital platform, ensuring high-quality and accessible customer experiences.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Own the vision, strategy, and multi-year roadmap for web and mobile digital channels and shared data products
Lead product management teams responsible for digital channels and digital data products
Ensure customer-centric, accessible (ADA-compliant), secure, and high-performing digital experiences
Partner with design and engineering to maintain and evolve the enterprise design system and digital framework
Oversee CMS strategy, A/B testing, UAT, onboarding flows, banners, interstitials, and notification capabilities
Inform customer satisfaction and NPS improvements strategies through optimized digital touchpoints
Define and deliver enterprise digital analytics and digital data products that provide insights into digital customer behavior, journey performance, and operational metrics
Champion a data-driven culture across product, technology, and product teams
Ensure regulatory disclosures and risk requirements are embedded into digital channels
Oversee telemetry, monitoring, testing frameworks, CI/CD pipelines, and platform reliability
Collaborate with security teams to track and manage digital platform vulnerabilities
Serve as a senior stakeholder and partner across business, technology, and platform leaderships
Qualification
Required
Bachelor's or Master's degree in Business, Technology, or a related field
10+ years of experience in digital product management, data products, analytics, or related fields
5+ years of experience leading managers and multi-disciplinary product teams
Proven experience delivering enterprise-scale digital platforms and/or data products
Strong expertise in web and mobile digital channels and customer journey optimization
Experience with digital analytics platforms such as Heap, Google Analytics, or Adobe Analytics
Experience working in Agile product development environments
Strong communication and executive presence with the ability to influence across complex organizations
Preferred
Experience in financial services or other regulated industries
Knowledge of modern cloud-based data platforms and digital analytics tools
Familiarity with BI tools such as Heap and Power BI
Knowledge of design systems, CMS platforms, experimentation frameworks, and NPS programs
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
H1B Sponsorship
OneMain Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2026-01-13
2025-11-08
2025-10-29
Company data provided by crunchbase