Client Care & Scheduling Coordinator jobs in United States
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GHI Staffing Solutions · 1 day ago

Client Care & Scheduling Coordinator

GHI Staffing Solutions is a growing Texas-based law firm focusing on estate planning, probate, and elder law. They are seeking a Client Care & Scheduling Coordinator to manage client interactions, appointments, and administrative support for attorneys.

Staffing & Recruiting

Responsibilities

Answer and route incoming calls, emails, and online inquiries
Schedule appointments for multiple attorneys using block schedules
Create and maintain accurate client contact records
Send, receive, and organize client questionnaires and documentation
Process client billing (deposits, final invoices, etc.)
Maintain detailed notes related to appointments and client interactions
Prepare and reserve conference rooms for meetings
Verify pre-paid legal coverage for prospective clients
Communicate with clients and outside parties as needed
Assist with office organization, supplies, and light facility coordination
Support event preparation (printing, setup, materials)
Maintain files, emails, and documents with accuracy
Manage Client Care Program reporting
Provide general administrative support to attorneys, paralegals, and operations leadership

Qualification

Client-facing experienceScheduling experienceAttention to detailMicrosoft OfficeGoogle WorkspaceNotary Public certificationClio legal softwareTyping skillsClear communication skillsOrganizational skills

Required

High school diploma required
30+ college credit hours or 2+ years of administrative experience preferred
Prior experience in a client-facing or administrative role
Strong phone presence and clear communication skills
Proven scheduling and calendar management experience
High attention to detail with strong organizational habits
Ability to prioritize and adapt in a fast-paced environment
Comfortable learning new software systems
Strong writing, grammar, and typing skills
Proficient in Microsoft Office and Google Workspace

Preferred

Notary Public certification
Familiarity with Clio legal software

Benefits

Paid time off
Professional development assistance
Insurance reimbursement plan

Company

GHI Staffing Solutions

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GHI Staffing Solutions is more than just a company; it's a vision brought to life through Grit, Hustle, and Integrity to make sure your priorities aren’t just another KPI.

Funding

Current Stage
Early Stage
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