Microsoft · 1 day ago
Senior Product Management
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $235K/yr
5+ years expMicrosoft is a leading technology company focused on empowering every person and organization. The Senior Product Manager will work within the Intune Customer Experience Engineering organization to enhance customer experiences and drive product innovation through collaboration with customers and engineering teams.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Build, manage, drive and/or contribute to our customer-facing initiatives and programs
Build, manage, drive and/or contribute to our internal-facing customer-oriented initiatives and programs
Build and manage our rhythm of the business, including scoping and running many of the forums that comprise that rhythm
Work with our teams that build our tooling and dashboards that capture and report on the status of our work
Support critical escalations, resolving blockers and turning one-off solutions into reusable playbooks and accelerators
Synthesize customer insights from telemetry, support cases, preview programs, and community feedback into actionable product improvements
Partner with product engineering to translate customer signals into backlog priorities and validate features in real-world environments
Collaborate with field teams, partners, and the global ecosystem to scale learnings into repeatable adoption frameworks
Mentor and enable field architects, partners, and Microsoft field teams through workshops and training sessions
Contribute to a culture of sharing, learning, and continuous improvement across the CAT and CxE community
Qualification
Required
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
2+ years of experience in product management, customer engineering, or enterprise mobility
Hands-on knowledge of Mobile Device Management (MDM) and Mobile Application Management (MAM) with Microsoft Intune or equivalent platforms (e.g., Workspace ONE, MobileIron, JAMF)
Experience collaborating across multiple teams (engineering, support, field, partners) to drive outcomes
Customer engagement skills — able to lead workshops and influence executive decision-makers
Excellent communication skills with both technical and business audiences
Familiarity with AI and automation (APIs, copilots, prompt engineering, low-code prototyping)
Familiarity with, and a passion to become an expert in, principles and practices of Continuous Improvement
Comfort interpreting customer signal data to identify trends and opportunities
Knowledge of cross-cloud security scenarios (e.g., Intune + Entra ID, Intune + Defender, Intune + Sentinel)
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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