MacKenzie-Childs, LLC · 15 hours ago
Human Resources Generalist
Corporate - Aurora, NY 13026
Full-time
Onsite
Mid Level
$75K/yr - $85K/yr
3+ years expMacKenzie-Childs, LLC is seeking a Human Resources Generalist to support day-to-day HR operations at their Aurora location. This role involves providing HR support including recruiting, benefits administration, employee relations, and policy compliance monitoring.
E-CommerceInternet
Responsibilities
Conduct benefits orientations for new hires and assist employees with benefit questions
Process benefit enrollments and changes, including qualifying events and terminations, and troubleshoot routine issues with vendors as needed
Support benefits invoice reconciliation and issue resolution in partnership with the Director of HR
Coordinate COBRA qualifying events and ensure timely notification is submitted to the COBRA administrator; track status and resolve routine employee questions in partnership with the Director of HR as needed
Administer and track leaves for assigned locations, including FMLA, PFL, NYS DBL, STD coordination, personal LOAs, and accommodations support
Ensure documentation, deadlines, and required communications are completed timely; coordinate return-to-work restrictions and updates with payroll and benefits as needed
Provide guidance to managers and employees on leave processes and expectations; escalate complex/high-risk situations to the Director of Human Resources
Serve as first-line HR support for routine employee relations matters for assigned locations (triage, action plan, documentation, follow-through)
Coach managers on routine performance/behavior concerns and documentation expectations; escalate higher-risk issues appropriately
Monitor compliance trends across assigned locations (attendance/punctuality patterns, timekeeping concerns, and other key policy areas as needed) and share insights on a recurring cadence
Provide feedback and guidance on corrective action drafted by leaders to strengthen documentation and remain consistent
Maintain HRIS data integrity and support audits, cleanup, and process improvements
Run standard and ad hoc reporting and establish a reporting cadence for core HR metrics
Identify trends and proactively flag opportunities and risks to HR leadership
Monitor Paycom usage and transaction trends to ensure the right person is entering data and reduce unnecessary manager/admin transactions through coaching, process improvements, and targeted guidance
Troubleshooting eligibility/transmission issues and partnering with Paycom support to resolve errors
Support performance review cycle execution through manager support, completion tracking/follow-up, and record maintenance in HRIS
Conduct stay interviews and exit interviews and summarize themes to support retention strategies and improvements
Support HR training and development initiatives through coordination, tracking, and communications
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and HR experience
HRIS experience
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong written and verbal communication skills and professional judgment
Strong documentation habits and attention to detail
Ability to support employee relations matters with discretion and appropriate escalation
Ability to analyze trends (attendance/timekeeping/turnover) and communicate insights clearly
Proficiency in Microsoft Office and HRIS systems
Consistent, dependable attendance
Preferred
3+ years of progressive HR experience in a Generalist or similar role
Experience supporting benefits administration and leave administration processes
Benefits
Comprehensive benefits package including medical, dental, and vision coverage
401K Retirement Savings + Company Match
Paid Vacation, PTO and Holidays
Company sponsored life insurance and LTD
Health Savings Account + Company Match
Generous Employee Discount
Verizon Discount
Referral Bonus Program
Opportunities for professional development and career advancement
Company
MacKenzie-Childs, LLC
Since 1983, MacKenzie-Childs has made handcrafted ceramics, each piece a one-of-a-kind collectible.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-06Acquired
2014-09-02Private Equity
Leadership Team
Elizabeth Reifsnyder
Chief of Staff
Margaret Wakeland
Chief Merchandising Officer
Recent News
Company data provided by crunchbase