Xcel Engineering · 12 hours ago
Senior UX Researcher
Oak Ridge, TN
Full-time
Onsite
Senior Level
5+ years expXcel Engineering is an award-winning small business providing IT and engineering solutions to federal agencies. They are seeking a highly skilled Senior UX Researcher to independently plan and execute user research, translating insights into actionable recommendations for product and design teams.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Independently plan, design, and execute end-to-end user research studies, from problem definition through synthesis and recommendations
Select and apply appropriate qualitative and quantitative research methods, including usability testing, interviews, surveys, diary studies, and mixed-method approaches
Analyze and synthesize complex datasets into clear, actionable insights that influence product direction, design decisions, and prioritization
Partner closely with UX designers, product managers, engineers, and other stakeholders to ensure research insights are effectively integrated into product development
Proactively advocate for user needs, balancing user insights with technical constraints and business goals
Present research findings and strategic recommendations to cross-functional stakeholders and leadership with clarity and confidence
Contribute to the evolution of research practices, standards, and documentation across the organization
Stay current on UX research trends, tools, methodologies, and emerging technologies, and apply them thoughtfully to your work
Qualification
Required
US Citizen with eligibility to obtain a security clearance
A BS degree in user experience, human-computer interaction, psychology, or a related field, with a minimum of five (5) to seven (7) years of aligned professional experience
Demonstrated ability to independently lead user research efforts that inform UX and product decisions in software or application development contexts
Deep proficiency in qualitative and quantitative research methods, including study design, data collection, analysis, and synthesis
Strong analytical and critical thinking skills, with a proven ability to turn ambiguous problem spaces into clear research plans and insights
Excellent written, verbal, and visual communication skills, with experience presenting findings and recommendations to cross-functional teams and stakeholders
Experience working within agile or iterative product development environments
Preferred
Master's and PhD degree holders in the same fields are encouraged to apply
Master's degree holders should have a minimum of four (4) to six (6) years of relevant, aligned experience
PhD degree holders should have up to three (3) years of relevant, aligned applied research experience
Working knowledge of UX design principles and familiarity with Figma is a plus
Company
Xcel Engineering
XCEL Engineering, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase