Randstad · 2 days ago
MANDARIN, CANTONESE, ENGLISH SPEAKING CSR
United States
Full-time
Remote
New Grad, Entry Level
$22/hr - $23/hrRandstad is hiring a Customer Service Representative who speaks Mandarin, Cantonese, and English to assist patients with questions about dental insurance and benefits. The role involves responding to inquiries, providing information, and educating customers and dental professionals on various topics related to dental services.
Information TechnologyService IndustrySocial Network
Responsibilities
Work From Home! We are seeking Chinese (Mandarin and Cantonese) Speaking Customer Service Representatives to join our team!
YOU MUST SPEAK MANDARIN, CANTONESE, AND ENGLISH FLUENTLY
YOU MUST LIVE IN OKLAHOMA, COLORADO, OR MARYLAND FOR THIS OPPORTUNITY
As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers
Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility
Provide accurate information to resolve internal and external member and provider inquiries
Thoroughly and completely document all customer interactions
Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
Qualification
Required
You must speak Mandarin, Cantonese, and English fluently
You must live in Oklahoma, Colorado, or Maryland for this opportunity
High School education
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
Founded in 1960
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
Recent News
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