Kane Partners LLC · 1 week ago
Office Manager/Bookkeeper - IT Services
Kane Partners LLC is a fast-growing Managed Service Provider (MSP) seeking an IT Office Manager to oversee and streamline daily business operations. This non-technical role involves managing billing, contracts, and internal processes while working closely with leadership and technical staff to ensure efficiency.
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Responsibilities
Manage billing for recurring services, hourly work, and project-based jobs
Coordinate vendors, contracts, and procurement workflows
Maintain accurate records in systems like Autotask PSA, QuickBooks, and ConnectBooster
Track internal projects, run reports, and help drive accountability
Support leadership meetings, documentation, and operational initiatives
Reduce administrative burdens on the technical team through consistent, reliable execution
Qualification
Required
IT industry experience is required
Candidates must have prior experience working in an IT company or technology services environment
3–5 years of experience in operations or administration within an IT company or technology services environment
Familiarity with PSA tools (Autotask preferred), QuickBooks, and Microsoft 365
Strong experience managing billing, contracts, and back-office operations
Process-driven, dependable, and self-managed approach
Excellent communication, organization, and follow-through skills
Applicants must have valid, independent authorization to work in the United States
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance